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Jim Butler Chevrolet

Fenton, MO

4.3
6,976 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 6,976 reviews

August 11, 2023

Awesome sales people and they treat you like family. They can really help you with deals. More

by mushelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Palmer
Aug 16, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 11, 2023

I lost 3 of my tire valve caps that were missing from my wheels August 3 that’s the day I noticed them. I checked the other tire valve cap and it was about a turn and half from being tight. I don’t think th More

by jltsyoung2012
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Butler Chevrolet responded

Thank you for bringing this to our attention. We apologize that this happened. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001

August 11, 2023

Everyone I came in contact with with knowledgeable, friendly and courteous. Have bought several vehicles from Jim Butler Chevrolet and never disappointed … More

by mlprice0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Housmann
Aug 16, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!

August 11, 2023

Great customer service and knowledgeable, friendly team! They answered all of my questions and concerns with a smile. More

by brandyvolner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

August 10, 2023

Prompt professional sales, very good experience with this dealership. No pressure or gimmicks, I would recommend them to friends or family. More

by STUARTBLAKEFARRIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 10, 2023

Took to long to get checked in and then needed to see a service manager. More

by mbkilian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your experience, please reach out to our service manager, David at 636-717-3001.

August 10, 2023

Kim the service writer got my truck in right away and the service department took care of my issue in a timely manner. I drive 45 miles one way to have their service dept. work on my truck. Tom More

by tomgwt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2023

Poor dealership poor customer service do not stand behind vehicles that they sell or willing to help More

by SARAHCOCHRANE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Aug 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. We are unable to find any records on your recent experience with the information provided. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-3001.

August 09, 2023

We were given excellent service and found exactly what we wanted! I will refer any of my friends there. More

by MCOPE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Willis
Aug 09, 2023 -

Jim Butler Chevrolet responded

That is so wonderful to hear! We'll make sure to tell the guys you worked with that they did a great job. We hope you love your new vehicle for many years to come!

August 09, 2023

Matt demonstrated professionalism, respect, communication caring t h e e n d e n d More

by paul@steaklouie.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Butler Chevrolet responded

Thank you for your kind words, Paul! We'll let Matt know that he did a great job. Drive safe & see you next time!

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