4,243 Reviews of Jim Butler Chevrolet - Service Center
The team went above and beyond to get me into car. They worked hard to take care of me and my needs. They worked hard to take care of me and my needs. More
they took excellent care of me and was very through about what it would cost to do my repairs. what it would cost to do my repairs. More
The dealership service department diagnosed my issue of smelling antifreeze. They determined it was caused by a leaking water pump. It was repaired quickly. smelling antifreeze. They determined it was caused by a leaking water pump. It was repaired quickly. More
Well, never bring my car back there . Kept car too long each time it was there. Was trying to get it to pass emmisions. .I’’d bring it in when they’d tell me and then they wouldn’t get to Kept car too long each time it was there. Was trying to get it to pass emmisions. .I’’d bring it in when they’d tell me and then they wouldn’t get to it for 2 or 3 days.. They said it had to wait on the Corvette tech. I brought it in last 2 times for O2sensors. Tech only Fixed 2. I drove it a few miles and engine light came back on again. Code came up for the other 2 sensors needed replaced. They should’ve replaced all 4 At the same time.. So I guess Butler doesn’t have real mechanics for a Corvette, Obviously a tech only does what the codes read . A real mechanic would say there’s 4 on this car and due to the mileage, I suggest you replace all 4. And Would only keep car inside at night. I will say Kayla Did do her job. She always kept me informed. So obviously, I won’t be bringing my car back there ever. More
I took my vehicle in on Jan 20, 2024 they had it for 4 days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the b days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the brake control module was bad.. More
Fast service . Friendly service associates who answered questions regarding my service on 2018 GMC Sierra! Thanks Friendly service associates who answered questions regarding my service on 2018 GMC Sierra! Thanks More
I will never take my car to them again and would not refer them to anyway. Took my vehicle to them to fix and spent 4k with them to get my car back worse then when I brought it to them. They tried to sa refer them to anyway. Took my vehicle to them to fix and spent 4k with them to get my car back worse then when I brought it to them. They tried to say that I would have to spend another 4k to fix even more stuff. They kept trying to tell me that one of the problems was because a large ticket item needed replaced, but when I took it back magical it was something totally different that was causing the issue. The brand new brakes they put on, have done nothing but grind metal on metal since they put them on, after speaking with a mechanic from a different place, they said that they used two different metals that shouldn't have been used. The only friendly people that work there are the two ladies at the rental department. My service advisor was rude every time I talked to her and she was like this with other customers as well. I now have to take it somewhere else to re-fix the issues. More
This dealership is very reasonable and kind, they keep you informed every step of the way. They are there to help you spend less and save more! you informed every step of the way. They are there to help you spend less and save more! More
Very nice and polite to me during the time I waited to get my car services get my car services More