Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews

4,243 Reviews of Jim Butler Chevrolet - Service Center

Sort by
March 06, 2024

The team went above and beyond to get me into car. They worked hard to take care of me and my needs. More

by cupcakenotamuffin
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Julian
Mar 13, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 06, 2024

they took excellent care of me and was very through about what it would cost to do my repairs. More

by jhiggins8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 05, 2024

The dealership service department diagnosed my issue of smelling antifreeze. They determined it was caused by a leaking water pump. It was repaired quickly. More

by chris.kost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Mar 08, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

March 04, 2024

Adnan was a rock star. Great experience with no issues. Tara did a great job with the financing More

by bdeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan
Mar 08, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2024

Well, never bring my car back there . Kept car too long each time it was there. Was trying to get it to pass emmisions. .I’’d bring it in when they’d tell me and then they wouldn’t get to More

by Mamasue
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla She’s the only one I dealt with.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We are not in the business of throwing parts at vehicles. When your vehicle was in the first time and pulled for codes, the system indicated that you only needed two sensors. We cannot replace items that are not broken. We do not have the capacity to keep your vehicle inside at all times but it was brought in every evening per your request. There are only certain techs that can work on corvettes in our service department. It takes extensive training for a tech to touch a corvette in our service department. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 04, 2024

I took my vehicle in on Jan 20, 2024 they had it for 4 days, was told there was nothing wrong with my vehicle. I had to take it back 4 days after getting it back then they had it for a month because the b More

by sl24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize if your experience did not live up to your expectations. Our records indicate that we had your vehicle so long because parts were on back order. Our records also indicate that your service advisor kept you up to date on the status of your vehicle. We do understand your frustration, however, we do not make the parts, therefore we are at the mercy of GM. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 02, 2024

Fast service . Friendly service associates who answered questions regarding my service on 2018 GMC Sierra! Thanks More

by TJ58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 01, 2024

I will never take my car to them again and would not refer them to anyway. Took my vehicle to them to fix and spent 4k with them to get my car back worse then when I brought it to them. They tried to sa More

by cboyer5
Recommend Dealer
No
Employees Worked With
Kayla
Mar 08, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records indicate that you were sent an estimate and was able to approve or decline the repairs done. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

March 01, 2024

This dealership is very reasonable and kind, they keep you informed every step of the way. They are there to help you spend less and save more! More

by twikoff1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 01, 2024

Very nice and polite to me during the time I waited to get my car services More

by wilmadeanjames2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Butler Chevrolet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
54
...