Jim Butler KIA

Sales was great. Service took our car and tore the tint off the window and didn’t say a word. We brought it to their attention and said they couldn’t do anything abou Service took our car and tore the tint off the window and didn’t say a word. We brought it to their attention and said they couldn’t do anything about it. They said sales would have to. It’s been three weeks and still no word. It’s a shame because I was very impressed with the sales team just to be let down in the end. I thought I found a new dealership for futer purchases but without this being resolved I will not be back. More

Roger was extremely attentive to all of our questions and requests throughout the process. Great salesman, 4th car lease / purchase with him. requests throughout the process. Great salesman, 4th car lease / purchase with him. More

The service performed was great, very nice people. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. The other issue is the communication on how many miles between oil changes. We were told by service a couple months ago we could wait till 8,000 miles, or we would have brought in much sooner. Then when we arrived, the service representative said 3,000 miles. The sticker they put on the window was for the next oil change in 3,000 miles. But the info at the dealership states 5,000 miles. So, which is it? More

It’s a busy place and everyone is smiling and takes the time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to attend to later. Definitely be returning. More

Great service, very professional. Waiting room is also fantastic. Service department very helpful as well Waiting room is also fantastic. Service department very helpful as well More

Jean was extremely attentive to all of our questions and requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-a requests throughout the process, starting with our inquiry emails. I told Jean and Scott we were not interested in a long, drawn out, haggling back-and-forth process. We arrived at a fair process quickly. I think we were at the dealership less than four hours before walking out with our new Sorento. More

I've used this dealership since I bought my Kia. I've always felt taken care of, and never taken advantage of. Highly recommend I've always felt taken care of, and never taken advantage of. Highly recommend More

My settings were not the same, I had other appointments and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does custom and there was not an offer for a vehicle while waiting. I’ve spent a lot of money at this dealership and couldn’t get my car cleaned. How does customers receive and hear about discounted service rates? More

Car was purchased here 10 years ago. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. Keith has taken care of us ever since. He is extremely knowledgeable and takes time to explain. Always professional. Best costumer service ever. More

great job. However, it took an extra day to complete the work. thank you Keith However, it took an extra day to complete the work. thank you Keith More