Jim Butler KIA

There were a lot of hiccups in the purchasing process. My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of jo My salesman was new and did not provide good service at all. I’m not sure if it was lack of training or if he is just not cut out for this sort of job. Fortunately, with enough persistence I was able to get my car up to the standard that it should have been when I went to drive it off the lot. Unfortunately, that took 3 visits to the dealership and 2 different loaner cars over the time span of a week. I also spent 8 hours in the waiting room for a service that was quoted at 2 hours (which should have been fixed before the sale). The salesman was not truthful about numerous things, which was the biggest pain point for this purchase. Fortunately, management did all they could to make things ok. More

The day I went to look at a car I knew I was going to purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anythi purchase, but I appreciated not being bombarded with salesman on the lot. The dealership is very clean and modern. I never felt pressured into anything. We noticed some small dents on the roof possibly from transport and my salesman Jean made sure these were fixed free of charge. When I came in for my first oil change I was in and out in about half an hour. Keith was very attentive and there was a large waiting area. I love my new car and have had nothing but positive experiences at Jim Butler KIA. More

My finance guy was the bomb! !!! However, Hunter nor Rodger were even willing to give me free oil changes nor tire rotation and I just bought a new shortage. My first Tim at Jim b !!! However, Hunter nor Rodger were even willing to give me free oil changes nor tire rotation and I just bought a new shortage. My first Tim at Jim butler Kia was really good. This time ehhh. More

Always kept us informed. Very courteous. We are waiting to get the additional work set up. Very courteous. We are waiting to get the additional work set up. More

Everyone here is fantastic! From the sales staff, to financing. We will definitely return and send friends/family to Jim Butler Kia! From the sales staff, to financing. We will definitely return and send friends/family to Jim Butler Kia! More

Did their best to help us every step of the way. Much appreciated! Keith was great. Much appreciated! Keith was great. More

I arrived at the dealership knowing exactly what I wanted and I never felt any pressure to get something different.From start to finish it was the easiest car buying experience I’ve ever had and I never felt any pressure to get something different.From start to finish it was the easiest car buying experience I’ve ever had More

We loved working with Cheryl! We went around town and wasn't getting the thrill and experience you usually get when buying a new vehicle and for that reason we didn't buy from oth We went around town and wasn't getting the thrill and experience you usually get when buying a new vehicle and for that reason we didn't buy from other places. Cheryl gave us it all and some. Sure Cheryl is what I call her! She was what we were looking for and some! More

Paul was amazing! He remembered speaking with me and remembered details of our conversation from several weeks prior. He was patient and kind in explaining the work th He remembered speaking with me and remembered details of our conversation from several weeks prior. He was patient and kind in explaining the work that would be completed and also offered an Uber ride if I didn’t wish to wait the entire time. I was very pleased with my interaction with him! More

Keith was very informative and friendly. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. Told me what maintenance I should do, quoted me prices and had the work completed in a timely manner. More