Jim Butler KIA

Zachary went above to help me out but the dealership itself took a week to get me my car after I had paid for it itself took a week to get me my car after I had paid for it More

Everytime I go it's a long wait (with appointment). I've been waiting on several parts for a year now. No one ever knows what I'm talking about. Told something new everytime no one is ever helpful in m I've been waiting on several parts for a year now. No one ever knows what I'm talking about. Told something new everytime no one is ever helpful in my opinion just a run around. I really miss my old dealer. More

Fraqm sales, to the business office to the service deapartment, everyone and everything is definitely FIVE STAR!!! They listen to you to understand your wants and needs. I'm so glad that I found this deapartment, everyone and everything is definitely FIVE STAR!!! They listen to you to understand your wants and needs. I'm so glad that I found this dealership!! More

Cheryl was very helpful in the purchase of my new sportage. She was very pleasant to work with. She listened to my wants as far as the vehicle i was looking for! Very happy with my purchase! sportage. She was very pleasant to work with. She listened to my wants as far as the vehicle i was looking for! Very happy with my purchase! More

I did not work with Keith Sutton. I didn't work with anyone in the service department. I didn't work with anyone in the service department. More

You should wait to push your survey until all the paperwork is done........I still haven't received the title and can't go to the dmv until I get it.....maybe it will come in my mail before friday??? paperwork is done........I still haven't received the title and can't go to the dmv until I get it.....maybe it will come in my mail before friday???? More

My visit to Jim Butler Kia, in which I purchased a 2023 Kia Rio LX was "bussin" as the children say these days. Kia Rio LX was "bussin" as the children say these days. More

I had a great experience buying a car at Jim Butler KIA. After looking around quite a bit--and being discouraged at how (even in the year 2024!) may car salespeople don't seem to be willing to speak to a wo After looking around quite a bit--and being discouraged at how (even in the year 2024!) may car salespeople don't seem to be willing to speak to a woman--working with Jean and the whole experience at Jim Butler was straightforward, honest, and direct. Everyone absolutely fulfilled our request to be quick and avoid a lot of the back and forth that's a very frustrating part of buying a new car. They followed through on the promises made and things like vehicle delivery were seamless and convenient. I love my new KIA, and I'll definitely be back to Jim Butler and Jean next time I'm in the market for a car. More

My car still had stickers and was not charged prior to picking up after purchase. The salesperson was great. Service was not. picking up after purchase. The salesperson was great. Service was not. More

My oil change took over 3 hours with an appointment this last week. I don’t plan on coming back to Jim butler because every time I come there is an issue with service and timeliness. I understand staffing i last week. I don’t plan on coming back to Jim butler because every time I come there is an issue with service and timeliness. I understand staffing is an issue but the schedule needs to be adjusted to the staffing level. Also, the last time I got an oil change it leaked in my driveway. More