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Jim Butler KIA
Chesterfield, MO
2,331 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,331 reviews
January 12, 2024
The part/assembly that they replaced did NOT work when the said they said it was ready to pickup . Poor customer service that they did not check to ensure it worked properly (I.e. it was a defective par the said they said it was ready to pickup . Poor customer service that they did not check to ensure it worked properly (I.e. it was a defective part ) . O had to take a half day vacation to bring it back to be told that I’ll have to bring it back again after they get a new part (hopefully it works… but I’ll have to drop it off again and be without a car )…I will never buy a Kia again due to the recurring parts replacement issues on our Optima’s , the nationally-known issues with Kia’s being easily stolen and Kia doing nothing about it, and the fact that our service experience with our Toyotas at Jay Wolfe is light-years better than our Kia experience More
by ultrarunner.mo
Verified CustomerEmployees Worked With
January 12, 2024
Everyone I have ever dealt with in the Jim Butler Kia service department has always been very friendly and helpful. service department has always been very friendly and helpful. More
by lawrin
January 12, 2024
Keith as always does a great job. The service Dept is what keeps me coming back to KIA. Dealing with Keith I always feel I am being treated with respects and never mislead. The service Dept is what keeps me coming back to KIA. Dealing with Keith I always feel I am being treated with respects and never mislead. More
by etsets2
Employees Worked With
January 12, 2024
Great customer service. They always answer my questions in a way I can understand, and they are always friendly. They always answer my questions in a way I can understand, and they are always friendly. More
by jgmr87
Employees Worked With
January 11, 2024
Had an amazing experience purchasing my Telluride from Kenny Kent. The whole Jim Butler team was friendly and knowledgeable. Will definitely be referring friends and family! Kenny Kent. The whole Jim Butler team was friendly and knowledgeable. Will definitely be referring friends and family! More
by Jrusert
Employees Worked With
Kenny Kent
January 11, 2024
Dealership was very clean and all the employees we dealt with were very professional and helpful. with were very professional and helpful. More
by goldie031867
January 11, 2024
My first interaction with Kenny Kent was wonderful, he asked what kind of car I was looking for, he found a couple different ones. Then he showed me my car, walked me through the process. It was so simple asked what kind of car I was looking for, he found a couple different ones. Then he showed me my car, walked me through the process. It was so simple . Highly recommend Jim Butler! More
by Dawnkubicek
Employees Worked With
Kenny Kent
January 11, 2024
Very nice visit and service at Kia. I almost even look forward to it. Almost. I almost even look forward to it. Almost. More
by pcgg44
Employees Worked With
January 11, 2024
My experience was one of the quickest and most efficient car buying experiences I've had and I've bought a dozen vehicles. Jean Silverio is the best car salesman I've ever met. I wouldn't buy from anyone el car buying experiences I've had and I've bought a dozen vehicles. Jean Silverio is the best car salesman I've ever met. I wouldn't buy from anyone else More
by steviem424
