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Jim Butler KIA

Chesterfield, MO

4.7
2,441 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted. Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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722 Long Road Crossing Drive

Chesterfield, MO

63005

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Showing 2,441 reviews

January 26, 2024

My wife absolutely loves the way they talk to her in her language; respectfully. They keep their agreed upon time commitments. They do excellent work! More

by tomwootten1956@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson
January 26, 2024

It's lousy to charge a fee for credit card useage and call it an ambiguous name. More

by sootzsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

As always excellent and friendly service. You all make going to service a pleasant experience. More

by msellenriek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Charging $175 for a DIAGNOSTIC to be run and not doing ANY work is xxxxxxxx. It took all of 30 seconds to plug in the coder and look to see what the code was referring to. Thank goodness Keith was there a More

by askjak510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

They was timely with the service and the whole process was very thorough. I believe whenever I have an issue they took time to explain to my understanding. More

by iscca.jeter
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

I had a very pleasant experience with Kenny at Jimmy Butler Kia. It was as easy as a phone call, working with me easily on the price, and then finishing up at the dealership. I would highly recommend hi More

by neebeesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Kent, Nathan Sisco
January 25, 2024

Always excellent and friendly service! Have taken 2017 KIA there for all service needs since purchase! More

by eandeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson
January 24, 2024

Received the car 1 week after buying due to shipper not being able to pick up sooner. Shipping cost was put into my deal but shipper made me pay again with card. They said they would reach out to Jim Butle More

by jmac2640
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Silverio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garrett
Jan 24, 2024 -

Jim Butler KIA responded

Good day sir, We are extremely sorry to hear that the front windshield was damaged upon arrival of your vehicle. Our sales staff disclosed the front bumped was chipped and made you aware of that. The shipping cost was not included in the deal and was agreed upon outside of the deal. We apologize for any confusion or issues with your vehicle. Please feel free to contact myself at jgarrett@jimbutlerautogroup.com. I would like to get this resolved for you and figure out how we can make this right. Once again, thank you for your business and we look forward to working with you in the future.

January 24, 2024

The experience was not bad. The day I bought the car the service was fine it did take a little longer than expecting because we were waiting on the finance department. Another p More

by ryleegeorge
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zachary Farrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Excellent experience, would do business with them again. Cheryl was a pleasure to deal with! More

by haleyfarmhouse
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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