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Jim Butler KIA

Chesterfield, MO

4.7
2,434 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted. Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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722 Long Road Crossing Drive

Chesterfield, MO

63005

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Showing 2,434 reviews

January 24, 2024

Received the car 1 week after buying due to shipper not being able to pick up sooner. Shipping cost was put into my deal but shipper made me pay again with card. They said they would reach out to Jim Butle More

by jmac2640
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jean Silverio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garrett
Jan 24, 2024 -

Jim Butler KIA responded

Good day sir, We are extremely sorry to hear that the front windshield was damaged upon arrival of your vehicle. Our sales staff disclosed the front bumped was chipped and made you aware of that. The shipping cost was not included in the deal and was agreed upon outside of the deal. We apologize for any confusion or issues with your vehicle. Please feel free to contact myself at jgarrett@jimbutlerautogroup.com. I would like to get this resolved for you and figure out how we can make this right. Once again, thank you for your business and we look forward to working with you in the future.

January 24, 2024

The experience was not bad. The day I bought the car the service was fine it did take a little longer than expecting because we were waiting on the finance department. Another p More

by ryleegeorge
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zachary Farrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Excellent experience, would do business with them again. Cheryl was a pleasure to deal with! More

by haleyfarmhouse
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

This is the 3rd Kia we have bought through Cheryl @ JBKia. She is looking to get you the best car with the options you are looking to get in a car. She is not looking at selling you the most expensiv More

by steger4mo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Whetsel
January 22, 2024

The purchase was quick and easy, also was willing to work with me on the price. More

by smithl2016999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garrett, Nathan Sisco
January 22, 2024

Keith is always friendly and always was have go advice for me and also Roger is great too More

by T908809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger
January 22, 2024

Sales people were great, But the Finance and Insurance folks need some retraining. Took days to get my paperwork complete. Still worried about when I would get my Arkansas vehicle registration. More

by soul.pepper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Lam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Do
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Sutton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vernisha Duncan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dickerson, Nathan Sisco
January 22, 2024

Rodger Harmon has been diligent and extremely helpful for us. We would work with him again. Scott S. was extremely nice and conversational, we just wish he would have emphasized being extremely clear with wh More

by skroeger10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodger Harman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Seifried
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Very friendly and professional. Took the time to answer our questions and address our concerns to our satisfaction. Thank you! More

by drogers4cliftind
Recommend Dealer
Yes
Employees Worked With
Kathy Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvator Pineiro-Finance
January 20, 2024

Best experience at a dealer! Quick, easy, and never felt pressured. Will definitely go back. More

by Curtis18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Silverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Garrett
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