Jim Butler KIA

My wife and I have been blown away by the overall package delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs. Thanks to Mike, Justin, and the whole team for welcoming us into your "extended family" Sincerely, Ross N. Sandvoss More

After being referred by a friend, we drove an hour to this dealership. My son's car had been totaled by the hail storm and we were replacing it with a Kia Forte Koup. The first positive thing I noticed this dealership. My son's car had been totaled by the hail storm and we were replacing it with a Kia Forte Koup. The first positive thing I noticed upon arriving is that we were NOT pounced on as soon as we drove up, we were able to look a bit prior to being greeted by Andrew. After being greeted by Andrew, we looked around, took a test drive and went inside to talk. We were never pressured to make a quick decision. Andrew reviwed all our options and answered all our questions. We did not buy a car on the initial contact, we did, shop around. We made our decision to buy from Andrew days later after looking at several places. This decision was based on the honesty, customer service and price and just an overall "good feel" we had in working with Andrew. The car my son picked out was not on the lot, so Andrew made some calls and got my son the EXACT car he wanted, and even better, it has sport wheels that he did not expect. We were overjoyed by the vechicle and we paid the price we were quoted. The entire experience was incredible, I would definately recommend Andrew and this dealership to anyone I know in the market for a car. More

Went to Suntrup Kia first. Website offered 5000.00 over KBB for trade. They actually offered $4000.00 under and did not drop from the msrp at all. Basically being messed over on both ends. Left there. Wen KBB for trade. They actually offered $4000.00 under and did not drop from the msrp at all. Basically being messed over on both ends. Left there. Went to Jim Butler. Greeted by Andrew Cohen. He was very attentive and helpful. Brought the car we wanted to see to us. We did not even have to walk around. We picked out the Kia Optima SX. They came pretty close to trade in value and came down on price to meet us in the middle. Finance manager Justin Johnson was very helpful and friendly as well. Didnt have to sit and wait for hours to deal with finance department. Justin had us in and out very quickly. The entire experience was by far the best car buying experience I have had. I would recommend these guys to anyone looking for a Kia. More

I love my kia optima!! Thanks to Annie and Mike, they were very helpful and nice :))) I would definitely recommend them to my family and friends! were very helpful and nice :))) I would definitely recommend them to my family and friends! More

I loved the no hassle buying experience. I felt I was offered a good deal for my trade and wasn't manipulated by the numbers game. Greg was very friendly and took the time to explain any and all my ques offered a good deal for my trade and wasn't manipulated by the numbers game. Greg was very friendly and took the time to explain any and all my questions. Even though I came at 8:00, I never felt like I was being rushed or like they were annoyed with my presence. Justin was so great to me and gave me a great deal on my warranty. I wasnt even considering an extended warranty but he made a great case and more importantly the price was right. Thank you so much for a great experience and I will recommend this dealership to others in the future. Great customer service is hard to come by, and customer service at this dealership is 5 star! Sincerely, Christina Felix More

Wow! I have never had such a good experience with buying a vehicle. I called and set up an appointment, had a slight idea of what we wanted in mind, and wow did they go above and BEYOND my expectations to g a vehicle. I called and set up an appointment, had a slight idea of what we wanted in mind, and wow did they go above and BEYOND my expectations to get me and my family into the PERFECT car for us at the perfect price. We drove from across the river because of a few commercials we saw, and online reviews. They gave us every detail we needed, AND MORE. working with Mike Mclean was great. He lets us drive several cars, and accomodated us far beyond what I would have expected. Even went the extra mile and showed me every detail with my new car, and KNEW what he was talking about. Nothing beats a knowlegable salesman. Justin Johnson even gave us some advice on helping in our future, which was unexpected. Everyone at this dealership has been amazing. Will be buying my next vehicle with this dealership! WE LOVE OUR NEW FORTE! Thanks everyone! Alan and Brittany. More

Everyone I dealt with at this dealership was professional and polite in all aspects of communication. Would recommend this dealership to anyone who is wanting to buy a new Kia or used vehicle. and polite in all aspects of communication. Would recommend this dealership to anyone who is wanting to buy a new Kia or used vehicle. More

Mr. Wright was very helpful and very nice. We enjoyed working with him during the process. Annie was very nice and we also enjoyed working with her. working with him during the process. Annie was very nice and we also enjoyed working with her. More

Great customer service, had paperwork ready when I arrived, i drove 400 miles to buy this car. Easiest car transaction I have ever made. Will buy there again. arrived, i drove 400 miles to buy this car. Easiest car transaction I have ever made. Will buy there again. More

went to several places but here I was greeted warmly, and was treated fair, with respect and attention. Kudos to the salesperson for showing us what we wanted and for not trying to over sell us with stuff we was treated fair, with respect and attention. Kudos to the salesperson for showing us what we wanted and for not trying to over sell us with stuff we didn't need. Hope to buy from again in the future from same friendly fellow who sold us the car. More