Jim Butler KIA

Great experience with Don Wright, Chris Dixon, & Justin Johnson. They were very helpful in explaining my options between lease or buy. I was undecided when I arrived. Johnson. They were very helpful in explaining my options between lease or buy. I was undecided when I arrived. More

This is our 6th car purchased over the years and we keep coming back due to no hassle, easy financing, great deals and remarkable service department! coming back due to no hassle, easy financing, great deals and remarkable service department! More

Wonderful dealership. Doug was the best! He explained everything thoroughly and made several follow up calls to see how we were doing. Would definitely recommend buying from them. We absolutely love our everything thoroughly and made several follow up calls to see how we were doing. Would definitely recommend buying from them. We absolutely love our Telluride. The price was right and it is top quality. More

Excellent service and experience! Car I wanted was sold and they immediately adjusted fire and got me into a sweet ride! Thanks Jaclyn & Donnie! Let’s go BLUES!! and they immediately adjusted fire and got me into a sweet ride! Thanks Jaclyn & Donnie! Let’s go BLUES!! More

Didn't think I could ever own a new vehicle, but Jim Butler Kia and their awesome staff made it happen. Thank you for the magic!!!! Butler Kia and their awesome staff made it happen. Thank you for the magic!!!! More

Great Pre-Owned Experience If you found the car you want, and it is at Jim Butler, Kia, and you happen to work with Doug in Sales or Justin in Finance, STOP and look no further. If you found the car you want, and it is at Jim Butler, Kia, and you happen to work with Doug in Sales or Justin in Finance, STOP and look no further. A GREAT TEAM who did not waste our time nor promise what they could not do! One of the best Car Buying experiences I have had! Way to go Jim Butler Kia and Doug and Justin! TOP KNOTCH! More

Doug was polite, professional and personable. We had a minor disagreement on some post-sale items which required the involvement of the used car sales manager and some patience as Doug navigated the prope minor disagreement on some post-sale items which required the involvement of the used car sales manager and some patience as Doug navigated the proper channels, but he held true to our agreement. In the end we were satisfied with the vehicle we purchased and the repairs we agreed on. Nice Pashos, used car sales manager, became involved and wasn’t overly helpful to the resolution of some issues. His focus on bottom-line over solutions provided limited avenues of resolution for both parties. I understand it’s a business, but there were several alternative solutions that weren’t explored due to his stance of “we’re losing $X already because this deal was so good for you and so bad for us”. On a side note, we didn’t challenge the price. We agreed to the advertised price without any negotiation. Venisha Thomas, service department, could not have been any more pleasant to work with. She was upfront, honest, and incredibly understanding of the situation. I cannot say enough good things about her role in resolving the issues we encountered. Keith Sutton, service department, was also incredibly polite and helpful. While I only worked with him in a limited capacity, I’d gladly work with him again should the need arise. Justin Johnson, finance, was helpful, but a bit pushy when we rejected the extended warranty and additionally priced services after the sale. I’m sure up selling is incentivized/encouraged, but I shouldn’t have to explain my reasoning when I decide against an additional option. More

We had a great experience with Doug and Jim Butler Kia. The staff was attentive and the car was a great deal.. Doug walked us through every step which was nice as first time car buyers. We were able to ge The staff was attentive and the car was a great deal.. Doug walked us through every step which was nice as first time car buyers. We were able to get in, pick our car, and drive it home. More

Had an awesome experience here. Very kind and they don’t hassle you non stop. They also pulled all the stings to get us out of there with the car we wanted. hassle you non stop. They also pulled all the stings to get us out of there with the car we wanted. More

This is the second car I have bought from them BEST experience EVER! Cheryl was very informed and was able to me me the deal I wanted. experience EVER! Cheryl was very informed and was able to me me the deal I wanted. More