Jim Butler KIA

Service was great. I was pleased with how quickly I could get an appointment. Keith is exceptional. I was pleased with how quickly I could get an appointment. Keith is exceptional. More

As a first time buyer they made it really simple for me and could tell they were genuine people! and could tell they were genuine people! More

We had a great experience in the end. Our salesman was not the friendliest. It seemed as though he was pushing us to look at vehicles he wanted and not what we wanted. We had to be stern Our salesman was not the friendliest. It seemed as though he was pushing us to look at vehicles he wanted and not what we wanted. We had to be stern with him and what we wanted to test drive. However, Sal in the finance dept saved the deal. He was very personable, knowledgeable, friendly and straight forward. The only reason we didn’t walk out was because of him and I told him so. A+ Sal!!! More

Had a horrible experience with the first selection and wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went b wanted to get out of the deal within 2 days for something a little larger but they told me there was nothing they could do but after 3 weeks I went back in and talked with Cheryl and John the store manager went above and beyond to make it happen More

Service Dept is always friendly and professional. They ever try to force additional services when not needed. They ever try to force additional services when not needed. More

Not good customer service after the sale. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. Have had a couple of issues no call back in two weeks. Will not be referring anyone to the dealership. More

I have received nothing less than stellar treatment and exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I ha exceptional customer service every time I’ve purchased a vehicle at Jim Butler Kia! So much so, this is my fourth vehicle to purchase from them. I have recommended them to friends and family❣️ More

Everything was good getting my car. Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was Everyone was nice, and with handling our buying our car. I have been waiting for a call to schedule my appointment to get the hail damage that was in the contract fixed on top of a loaner car while the is getting fixed. I have reached out to Justin several times, he has reached out to the service department. I have personally called the service department and left messages. NO calls back! I just want to get something lined up so I can plan my schedule! Can someone please have someone call me to have this resolved? The rating would have been perfect if it wasn't for your service department. It is not hard to take 5 minutes to call and schedule an appointment. I do it all the time at my job. Honestly, it takes less than 5 minutes. More

Costumer focused, friendly and boy did Cheryl work hard for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. for me to get the car I wanted!! Communication was stellar and I would definitely buy another vehicle from here again. More

The staff was friendly and got straight to the point. We didn’t feel pressured at all. We didn’t feel pressured at all. More