Jim Butler KIA

OUTSTANDING SERVICE I went to Jim Butler Kia to get a car did not know if i would but i had a nice salesman name Jim Douglas he was kind and aware of what i wanted he ga I went to Jim Butler Kia to get a car did not know if i would but i had a nice salesman name Jim Douglas he was kind and aware of what i wanted he gave me outstanding service then i meet with the finance manager Chris and he was kind and tried to help me in anyway he could i did not get the car i wanted but Chris got me into a nice car and i would recommend anyone to this dealer ship. Outstanding Service More

A pleasurable car buying experience. The reason for the review is because everyone we were involved with was a pleasure. John Williams took great case of us. I always dread buying a new The reason for the review is because everyone we were involved with was a pleasure. John Williams took great case of us. I always dread buying a new car because of the time commitment but that is no longer true and will recommended the dealership to others. The reason we came back to this dealership was our last KIA buying experience in which John also took care of us. Also Justin Johnson was great to deal with and Cheryl Cooper too , who hide my car until I got there - just kidding. More

Great dealership After a bad experience at another dealership. Bill and Justin made the car buying experience seem very easy. There was no haggling on price or financi After a bad experience at another dealership. Bill and Justin made the car buying experience seem very easy. There was no haggling on price or financing. They were to the point and did everything they could to accommodate us. We gave them the payment we were looking for and they made it happen. They did an excellent job and I would recommend them to anyone. By far the easiest car buying experience we have ever had. If we were to ever look at another Kia they would be our first stop. If we were looking for a different brand of car and Jim Butler sold them that is where we would start. Very professional and well ran dealership. More

Thumbs up Everyone was very very pleasant and helpful it was more of a family experience. If I could give more points on friendliness I would. Everything went v Everyone was very very pleasant and helpful it was more of a family experience. If I could give more points on friendliness I would. Everything went very smoothly More

Loved the experience and working with Nate Thomas! Nate took the time to find out what we really needed. We didn't expect the overnight test drive and the ability to review the vehicle without high pr Nate took the time to find out what we really needed. We didn't expect the overnight test drive and the ability to review the vehicle without high pressure sales. More

Easy and comfortable experience Very helpful and patient! They make it a priority to get you in the car that's best for you in the price range your comfortable with! Very helpful and patient! They make it a priority to get you in the car that's best for you in the price range your comfortable with! More

Great Service I have had my K900 serviced at Jim Butler for the past two years, the good news, I have only had to do oil changes and tire rotations for the most par I have had my K900 serviced at Jim Butler for the past two years, the good news, I have only had to do oil changes and tire rotations for the most part, excellent car. I did have a minor issue with a wobble in my tires that Alex worked on to get corrected and ended up getting me a new set of tires. They do a great job of treating you like you really matter to them and appreciate your business, especially Alex who just gets things done for you. I have to believe they are one of Kia's top rated service dealers. More

First in CLASS My Optima Turbo SLX is our families 7th vehicle purchase from JB Kia. The reason we come back is they are the best. Have had an excellent experienc My Optima Turbo SLX is our families 7th vehicle purchase from JB Kia. The reason we come back is they are the best. Have had an excellent experience each time. Jim Douglas and Justin Johnson are great to work with. Great service dept: Matt, Keith & Alex and team are simply the best. To be honest it's hard to find more to say as we just purchased a new Sportage in April and all that was said then still applies! Read my past reviews and you will find one happy customer. Simply put JB KIA is FIRST IN CLASS. More

Great Experience Jim made purchasing my new Sportage a nice "no hassle" experience. They didn't have the exact vehicle I wanted but found it at another dealer, so I g Jim made purchasing my new Sportage a nice "no hassle" experience. They didn't have the exact vehicle I wanted but found it at another dealer, so I got the exact one I was searching for. More

Restored confidence in excellent customer service Annie Lam responded promptly to our internet inquiry about purchasing a new Kia, with a price lower than the other dealer who responded. When we arri Annie Lam responded promptly to our internet inquiry about purchasing a new Kia, with a price lower than the other dealer who responded. When we arrived at the dealership, she turned us over to a sales person, who was friendly, but lacking in knowledge, credibility and compentency. We were offered a fair price and good trade on our 19 year old car, and closed the deal with the car being ordered. We did not hear again from the salesperson, and when we called a few weeks later to inquire about the car, we found out he no longer worked there. We then worked with Jim Douglas and Chris DIxon, who both assured us that our earlier experience did not represent their customer service. We were very pleased with the time they spent with us, when picking up our new Kia, to restore our confidence in their customer service! More