
Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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It took 7 months to give me an answer on my car, after I bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. bought it and only had it three weeks before it had to go into the shop for a new motor. No communication in the mean time. More
They had my car for 7 weeks. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I understand staffing shortages, but would’ve appreciated a bit more proactive communication. I got a lot of updates about my car from Kia corporate. I feel like if I call you repeatedly and you repeatedly told me my car will be ready in the next couple of days and it’s not, I would appreciate a phone call updating me and letting me know what’s happening More
Keith is always awesome to work with. I feel like I have received personal attention when working with him over the last 8 years. I feel like I have received personal attention when working with him over the last 8 years. More
Very Pleasant people. Very easy to talk to. No pressure to purchase. It was an easy buy. I would from them again. Very easy to talk to. No pressure to purchase. It was an easy buy. I would from them again. More
The experience was easy and quick, and all my questions were answered. Cheryl was attentive and showed the car well and our finance guy was quick and efficient were answered. Cheryl was attentive and showed the car well and our finance guy was quick and efficient More
Jean worked with me to get a fair price and Scott handled the financial portion quickly and without pressuring me to buy an extended warranty - he simply outlined the plans and let me decide myself. the financial portion quickly and without pressuring me to buy an extended warranty - he simply outlined the plans and let me decide myself. More
The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for my service needs most definately! More
I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More
Excellent service by the whole team! It is a pleasure to have a dealer service department go above and beyond :) It is a pleasure to have a dealer service department go above and beyond :) More