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Jim Butler KIA - Service Center

Chesterfield, MO

4.5
765 Reviews

765 Reviews of Jim Butler KIA - Service Center

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May 10, 2025

Jonathan was awesome! There was an issue with the tire repair and he immediately got me ftaken care of! More

by Nivek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

We had a great experience with Keith. He is knowledgeable, friendly, and helpful. He updated us on our car's progress, and check-out was a breeze. More

by jgmr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

The dealership was clean. Offered a nice waiting area for guests. I was updated about my vehicle while I waited. It was washed and vacuumed after service! More

by alicianichols12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hutchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

I had a great experience with my maintenance appointment. Keith was clear about expectations and checked with me as to questions or concerns. More

by rapp4linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Keith told me how long it would take to service the vehicle and it is ready on time. More

by kwr032452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Haven’t been to this dealership in years. Went back bc oil change prices are $10 cheaper than HW Kia down the road. Keith has always been exceptional and the service there is always on point. More

by parkers4.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

We have been very happy with Jim Butler Kia and would recommend them to others. More

by gkaiser721
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

I received excellent service from Keith regarding warranty work on my 2016 Kia Sorrento. Highly recommend. More

by TMEHEDIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Great dealership, fast service, friendly staff I’ll definitely recommend this dealer to friends and family. More

by angelascott215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Seifried
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Freed
May 06, 2025

The whole crew at Jim Butler performed extremely well for us in getting our new Kia Carnival. From our salesperson yo the delightful credit manager we couldn’t be happier! More

by brian.kerby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammie Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our credit guy was awesome
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