Jim Butler KIA - Service Center

Keith is very good at communicating what service is needed and at cost and time estimates. needed and at cost and time estimates. More

Very helpful and got us the car we wanted same day. We were in and out within a few hours We were in and out within a few hours More

Too long of wait even with a reservation. double of what I was told it would take. costs are too high. double of what I was told it would take. costs are too high. More

Satisfied with repair. It took several visits but happy with the outcome. Very helpful staff It took several visits but happy with the outcome. Very helpful staff More

Service at Jim Butler is superb! Jonathan Hutchins really keeps on top of what needs to be done to keep both our KIA CARNIVAL and our KIA SPORTAGE in tip top shape! Jonathan Hutchins really keeps on top of what needs to be done to keep both our KIA CARNIVAL and our KIA SPORTAGE in tip top shape! More

I came in for a recall on my Telluride. Disappointed that they didn’t have the parts on hand to complete the work. Now I have to come back to complete the work. I realize this is probably K Disappointed that they didn’t have the parts on hand to complete the work. Now I have to come back to complete the work. I realize this is probably Kia’ s fault but still frustrating. More

Fantastic and outstanding says it all. I felt very comfortable through the whole process. Very accommodating and helpful and I felt they were working on my side. The work done was perfec I felt very comfortable through the whole process. Very accommodating and helpful and I felt they were working on my side. The work done was perfect. All dealerships could take lessons from this dealership and its employees. Are 6 stars available? Great job. More

Dealership/Service cares about customer satisfaction. They will work with you to make it right! They will work with you to make it right! More

They performed the tasked requested in a timely and efficient manner. However, they forgot to reset the notifications on the car. efficient manner. However, they forgot to reset the notifications on the car. More

Super friendly and thorough. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities. I appreciate the promptness from the technicians and Keith! Will be coming back for service opportunities. More