Jim Coleman Honda

Awesome service! Tim is great to work with. He is responsive to my service needs, professional, friendly, and knowledgeable service personnel work well as a team. Than Tim is great to work with. He is responsive to my service needs, professional, friendly, and knowledgeable service personnel work well as a team. Thanks More

Recall Cliff was exceptional from start to finish.My initial conversation was met with courtesy. After bringing car in, Cliff provided customer service beyon Cliff was exceptional from start to finish.My initial conversation was met with courtesy. After bringing car in, Cliff provided customer service beyond reproach . I appreciated his calmness and listening skills. Rare qualities in customer service these days More

Service Manager Goes the Extra Mile! I've known for years that Jim Coleman Honda treats its customers well, but this past Saturday that was brought home to me yet again by the tremendous I've known for years that Jim Coleman Honda treats its customers well, but this past Saturday that was brought home to me yet again by the tremendous service extended to me by one of your Customer Service Reps, Mr. Sam Wu. He not only took care of my service issue (an airbag inflator recall) expeditiously , but when he found out that I planned to wait for the vehicle, he went out of his way to offer me a free loaner vehicle. It was great! Everything worked out well and I was able to use my precious Saturday doing more productive things. I commend you for your training of your personnel and I commend Mr. Wu for treating me like a king! When I need another Honda, there's no other place I will look than Jim Coleman Honda. Sincerely, Steven Johnson More

Friendly service The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only The service rep was friendly and professional. He kept me informed on the progress of my vehicle. I have not issues with his helpfulness. My only issue was the price. A $175 for a battery seemed high as did my total bill $435 for the battery and two filters. The oil change and tire rotation was free, included with President's Club membership More

Jim Coleman Honda and Ravi is the Best This is my fifth lease but first with Honda. Ravi was the best salesperson I've ever dealt with. I look forward to working with him in the future. -M This is my fifth lease but first with Honda. Ravi was the best salesperson I've ever dealt with. I look forward to working with him in the future. -Mike Blose More

Repair Review I had an issue with the electronics in my Civic. I thought it would be a simple fix, but it wasn't. Sam was very professional and explained things ve I had an issue with the electronics in my Civic. I thought it would be a simple fix, but it wasn't. Sam was very professional and explained things very well. When the repair could not be completed that day, I was given a ride home and picked up when the work was complete. I thought Sam was great - I would give him 5 stars. More

Better price compare to other Honda dealers i brought a new 2017 Honda Accord sport SE from this dealership for better price, i am very much happy to recommend this dealership to my friends who i brought a new 2017 Honda Accord sport SE from this dealership for better price, i am very much happy to recommend this dealership to my friends who are purchasing Honda cars. More

Great Service from Purvis Burke Purvis is a tremendous asset to Jim Coleman Honda. I left the dealership service department a few years ago but then needed to come back for a recall Purvis is a tremendous asset to Jim Coleman Honda. I left the dealership service department a few years ago but then needed to come back for a recall. Purvis really went to bat for me and the lack of response that I received from American Honda. I have been coming back there for service because of him and his dedication to doing the right thing for the customer. More

Excellent, speedy service! I recently took my 2010 Civic to Jim Coleman for a 4-wheel alignment. When I made the appointment, I was told it was a 90-minute procedure. I was appr I recently took my 2010 Civic to Jim Coleman for a 4-wheel alignment. When I made the appointment, I was told it was a 90-minute procedure. I was apprehensive when Sam Wu, my service tech, called me to his desk after 30 minutes, assuming he had a list of other repairs that needed immediate attention. Instead, he told me that the service, along with a courtesy inspection, was complete and that everything checked out. I loved the color-coded printout that showed the condition of my alignment before and after being serviced! This was a very pleasant experience! More