Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
3,955 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,955 reviews
July 28, 2022
Need better pricing on all your services. Including basic oil change. And maybe have a call back after a few days to check on customer and the work done on car. Including basic oil change. And maybe have a call back after a few days to check on customer and the work done on car. More
by forgirlz10466
Verified CustomerEmployees Worked With
Kovoki Lott
July 26, 2022
Absolutely blown away by Richard, his proffessionalism and service. 100% will recommend and use him again and service. 100% will recommend and use him again More
by DJOINER0
July 22, 2022
I was scheduled for new brakes but the morning of the appointment my check engine light came on. So I asked to have that checked out also and thankfully got a valve replaced and completed all the needed appointment my check engine light came on. So I asked to have that checked out also and thankfully got a valve replaced and completed all the needed work in one visit. So appreciative! More
by JBEARD2136
Employees Worked With
Stephen Mark Allison
July 22, 2022
The sales manager was unprofessional and not be truthful. The sales professional was being hung out to dry by his manager. The amount of the car didn’t reflect the other 2 vehicles I bought from Jim Ellis. The sales professional was being hung out to dry by his manager. The amount of the car didn’t reflect the other 2 vehicles I bought from Jim Ellis. More
by LAUREN.E.SMITH1031
July 21, 2022
Very friendly and experience staff and give me very long time to demonstrate new vehicle time to demonstrate new vehicle More
by jiteshdesai17
July 21, 2022
Mike Hatcher and staff facilitated the check in of an expired lease and origination of a new lease in a short amount of time on a Saturday morning. Could not ask for a better experience. expired lease and origination of a new lease in a short amount of time on a Saturday morning. Could not ask for a better experience. More
by DENNIS.JACKSON0
July 21, 2022
Si trabajan con buena calidad lo malo es que se tardan mucho en entregar la camioneta, el servicio de personal desde que uno llega y entra con los agentes Nadie voltea a ver quien entró? No sabía con quie mucho en entregar la camioneta, el servicio de personal desde que uno llega y entra con los agentes Nadie voltea a ver quien entró? No sabía con quien dirigirme? Todos en sus computadoras. Punto muy malo pero la calidad del trabajo hacía la camioneta es buena. More
by JRAMIREZJJB
Employees Worked With
Rina Centeno
July 20, 2022
I received fast and efficient service. The associates were warm and friendly especially Luis Larios. The associates were warm and friendly especially Luis Larios. More
by Barnett
