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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
May 17, 2022
Sales Department is very professional and knowledgeable. Financial Dept is professional. Service Dept not so much, so far. Financial Dept is professional. Service Dept not so much, so far. More
by 04TRIPLEBLACK
Verified Customer
May 08, 2022
Farina and Brandon were very nice and helpful. However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was p However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was purchased from a dealership with a 4” lift kit installed. A bolt on lower control arm loosened and caused the alignment to be off. I understand having to pay for alignment but not a $180 labor charge to re tighten bolts. More
by ww3728
Employees Worked With
Brandon
May 04, 2022
Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stat over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back. More
by RBG8756
Employees Worked With
May 04, 2022
Repeat customer; ordered a new 2022 Yukon Denali because they advertised no mark up over MSRP. After 8 weeks waiting for the new Yukon to come in, they severely low balled me on my trade in. I was told th they advertised no mark up over MSRP. After 8 weeks waiting for the new Yukon to come in, they severely low balled me on my trade in. I was told that there were people on the lot eyeing my new Yukon and wanting to buy it if I didn't want to do the deal. I reluctantly went ahead with the purchase, but in retrospect I should have just purchased the new Yukon without giving them my trade and sold it myself. More
by Marcia Holland
May 04, 2022
I liked Jorge Banos’ customer service, he is friendly and kind person and explained everything about the car and services. The dealer was clean. kind person and explained everything about the car and services. The dealer was clean. More
by petitbrenda
Employees Worked With
Jorge Banos Jr
