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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,952 reviews

April 11, 2022

They were very friendly, helpful and honest. We appreciated their willingness to work with us on every part of the deal. Would definitely go back. More

by GREEBS824
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Delgado
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Apr 13, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2022

Had to pay for tire rotation and wash job that was supposed to be included with the contract!! More

by landpmaddox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tate Gardner
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May 27, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Your comments help us improve, so we appreciate your honest feedback. We sincerely appreciate your business and hope to see you again soon.

April 11, 2022

This was the worst Service experience I’ve ever had, and I’ve owned and driven cars for over 60 years More

by RAYJUSTICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t have the names of anyone I worked with
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April 11, 2022

The buying process was smooth and painless. Craig and team at Jim Ellis did a great job. More

by JVANDIVER20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 07, 2022

Everyone was very nice and I never felt pressured to make a purchase. I love my new car! More

by erinlong610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
Other Employees : Mike Hatcher
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Apr 09, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

April 05, 2022

Very pleasant and very helpful. Did a wonderful job. I would recommend dealership to anyone. More

by SONYAHALE2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!

April 05, 2022

Good people that helped me through out the process of securing a new truck and getting the accessories attached too. More

by RACHEVERIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
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Apr 08, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

April 05, 2022

I have been coming to this location for several years, with the exception of other customers not caring about children being present and listening and watching tv that is not appropriate for all ages and More

by Chevy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kovoki Lott, Tate Gardner
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Apr 08, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!

April 05, 2022

Nothing I came for got repaired or done. Wash job was only $25 but I would rather pay $45 and actually get a clean car. Will not be back. More

by RLGRIZZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed above
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Apr 22, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact our scheduling department at 678-889-8880 if you would like to take advantage of the offer that we extended to you for complimentary pick up, detail, and the return of your vehicle. We hope to hear from you soon!

April 02, 2022

GreaT staff kind and courteous very helpful. Always willing to answer questions about your vehicle More

by BROWNING125
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
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Apr 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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