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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,952 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,952 reviews
March 22, 2022
One of the best experiences I have ever had with any dealership; they made sure that my truck was completed in time, and made arrangements to take me to my home and pick me up when it was ready. Good jo dealership; they made sure that my truck was completed in time, and made arrangements to take me to my home and pick me up when it was ready. Good job! More
by SLWHITMAN
Verified CustomerEmployees Worked With
Kori
March 20, 2022
Jorge is super nice and friendly. Bilingual. He really cared about the problem and communicated why needed to be done with options to choose from. Great service. Bilingual. He really cared about the problem and communicated why needed to be done with options to choose from. Great service. More
by STEVEN_LOCICERO
Employees Worked With
Jorge Banos Jr
March 19, 2022
$101+ for an oil change is excessive. A simple job that took 2 hours to complete!!! Drew did his best to speed things up, but the long time and excessive cost will send me elsewhere for m A simple job that took 2 hours to complete!!! Drew did his best to speed things up, but the long time and excessive cost will send me elsewhere for my next oil change. More
by jbyers
Employees Worked With
Drew Pederson
March 18, 2022
Friendly customer, courteous customer service and spaceous waiting area with snacks, water and coffee. It was just a long with to have had an appointment. spaceous waiting area with snacks, water and coffee. It was just a long with to have had an appointment. More
by Tremya
Employees Worked With
Drew Pederson
March 17, 2022
Great customer service and the wait time was not bad. Got to speak to my Salesman Steve and that is always a pleasure!!!! Got to speak to my Salesman Steve and that is always a pleasure!!!! More
by CHERYLSMITH0326
Employees Worked With
March 17, 2022
Staff was friendly and helpful. Dealership was clean and inviting. Would recommend to friends and family. Dealership was clean and inviting. Would recommend to friends and family. More
by LRINEHA1
March 16, 2022
Ver friendly and courteous. In and out faster than I thought. I will use them again. In and out faster than I thought. I will use them again. More
by TMFRANCIS1954
Employees Worked With
March 15, 2022
Richard was kind and helpful. He made our experience smooth and hassle-free. I highly recommend the dealership! He made our experience smooth and hassle-free. I highly recommend the dealership! More
by Erica
