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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,942 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,942 reviews
April 18, 2021
Friendly staff, coupons available and usually applied before having to ask, willing to work with you on “required” or “recommended” services vs. those that are not as critical or “nice to have”. before having to ask, willing to work with you on “required” or “recommended” services vs. those that are not as critical or “nice to have”. More
by nnn3
Verified CustomerEmployees Worked With
David Gonzalez
April 16, 2021
I will not recommend this place to anyone. Go somewhere else. Sami was terrible. They are all about making a sale than helping the customer. else. Sami was terrible. They are all about making a sale than helping the customer. More
by Necee
Employees Worked With
April 14, 2021
I had to jumpstart my 5 yr old battery, so I drove in for service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). service with no appointment. They took care of my battery and routine servicing with no complaints (and didn't try and sell me a new suv). More
by SARGE_CG
Employees Worked With
April 14, 2021
Very professional staff Resolved issue quickly. Nice, Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by Very professional staff Resolved issue quickly. Nice, comfortable waiting area, they explained the diagnosis and actually saved me lot of hassle by resolving the issue without having to change parts More
by ASHISHNAYAK
Employees Worked With
David Gonzalez
April 13, 2021
This dealership was the first place that helped us to give the full information about the vehicle that we were interested in purchasing. Perry Malory was very experienced and very knowledgeable about all give the full information about the vehicle that we were interested in purchasing. Perry Malory was very experienced and very knowledgeable about all the information we wanted to know about what we wanted to buy. We are very thankful for getting what we wanted. Thank you! More
by WLBLACH
April 12, 2021
As usual the service team did a great job. They were professional and courteous and did the service quickly. We had great communication width them. professional and courteous and did the service quickly. We had great communication width them. More
by Ltb
Employees Worked With
Drew Pederson
April 08, 2021
The service team continues to deliver at Jim Ellis MOG. They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and t They are always professional and courteous and David Gonzalez is the best service advisor I have dealt with. I bought my car there 6 years ago and they have serviced it for those years. I keep going back because of the way I am treated and they are very competitive with their service prices. More
by DAVEYR
Employees Worked With
David Gonzalez
April 06, 2021
Very pleased with the service and customer care. Missed the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. the free snacks in the waiting area. They helped pass the time while awaiting repairs and service. Wish they could bring them back. More
by JOYABC
April 05, 2021
It was a pleasure working with Jim Ellis Buick GMC Mall of GA. I had very specific needs and wanted to take care of turning in my leased Buick and get into a new GMC Acadia Denali and get as much paperwork of GA. I had very specific needs and wanted to take care of turning in my leased Buick and get into a new GMC Acadia Denali and get as much paperwork done prior to my arrival. Richard Newton and Joe Marengo were very accommodating and made the transaction very smooth for me. More
by JODIESTEWART
Employees Worked With
Other Employees :
Perla was my initial contact via email.
April 02, 2021
I had a great buying experience. The whole team was knowledgable, professional, and friendly. Jim Ellis Buick GMC Mall of Georgia should be the only place you visit when purchasing a new GMC. knowledgable, professional, and friendly. Jim Ellis Buick GMC Mall of Georgia should be the only place you visit when purchasing a new GMC. More
by DAVID.MATTHEW.HOWELL
