Jim Ellis Buick GMC Mall of GA

Quick process, friendly staff, nice facilities, great deal! Very pleasurable experience and will buy from again! The truck I wanted to look out already flew off the lot before I got there but I stumbled across Very pleasurable experience and will buy from again! The truck I wanted to look out already flew off the lot before I got there but I stumbled across an even better deal! More

Internet sales Fantastic. Fred Lovette is the one to work with When calling in on a car He makes things happen My car was brought to my home Fantastic. Fred Lovette is the one to work with When calling in on a car He makes things happen My car was brought to my home More

BAD HORRIBLE SINCE I BOUGHT THE TRUCK IT HAS HAD A DEFECT AND THEY NEVER SEEM TO BE ABLE TO FIX IT,ON TOP OF THAT I ALWAYS HAVE TO PAY FOR SOMETHING THEY HAVE NEVE SINCE I BOUGHT THE TRUCK IT HAS HAD A DEFECT AND THEY NEVER SEEM TO BE ABLE TO FIX IT,ON TOP OF THAT I ALWAYS HAVE TO PAY FOR SOMETHING THEY HAVE NEVER BEEN ABLE TO FIX. More

Lonely Ford Nelson was a pleasure to work with. Sami keep the mood light while working numbers. Took a little work but we got to close the deal. Nelson was a pleasure to work with. Sami keep the mood light while working numbers. Took a little work but we got to close the deal. More

It was very easy to locate the vehicle that I wanted It was easy to find a vehicle that I was looking for the sale person was okay the finance guy he's not a people person had me to sign the check in the It was easy to find a vehicle that I was looking for the sale person was okay the finance guy he's not a people person had me to sign the check in the wrong place I had to go back out there the next week to sign the check in the correct place he was the one who told me to sign it in that spot I had the check ready when I got there to purchase the vehicle so it was very easy process More

service department great experience the dealership staff is very friendly and the waiting area is nice also. may be a little faster for the time it takes. great experience the dealership staff is very friendly and the waiting area is nice also. may be a little faster for the time it takes. More

Great Experience Helpful Representatives at time of service. They were very patience with me with telling me the wait time and how long it was going to take to fix th Helpful Representatives at time of service. They were very patience with me with telling me the wait time and how long it was going to take to fix the recall on my Yukon Denali. More

Dissapointing Knowledge of Vehicle I was amazed at how seemingly little the intake service folks knew about my vehicle. It is a new 2019 GMC Acadia. Ia asked about a few of the featur I was amazed at how seemingly little the intake service folks knew about my vehicle. It is a new 2019 GMC Acadia. Ia asked about a few of the features and the response I got was - "you will need to look it up in your owners manual." I understand they have a lot of models to keep up with but it sure did not instill confidence that they really knew much about my car. They were just "schedulers" of service. I guess I expected more. Also, I was told my car would be washed - which it was not. However, the service did take less time than they quoted which was a super surprise. I will try one more time and then I think we will go to another GMC service center. More

Awesome I have purchased three vehicles from Mike Hatcher. He’s an outstanding salesman! And David Gonzalez from Service goes the extra mile to make sure my c I have purchased three vehicles from Mike Hatcher. He’s an outstanding salesman! And David Gonzalez from Service goes the extra mile to make sure my car is in great condition. More

I signed on line for an appointment. I got a $15.00 discount Excellent, timely, I took a nap in the recliner when I woke up my vehicle was ready.🤗 I always get good service, so we keep coming back😌🙋 Excellent, timely, I took a nap in the recliner when I woke up my vehicle was ready.🤗 I always get good service, so we keep coming back😌🙋 More