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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,949 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,949 reviews
May 11, 2019
Great service once again Love this team. They always make sure I get IN and OUT of there in a hurry but they still provide top notch service. They also called me to remind me Love this team. They always make sure I get IN and OUT of there in a hurry but they still provide top notch service. They also called me to remind me of my upcoming appointment 2 days before. Excellent service indeed More
by CHARLESRAMSEUR
Verified Customer
May 10, 2019
First car buying experience! I work in sales as well and DID NOT want to play games. Inquired online about a 2019 Sierra AT4 and dealt with Nelson Carbo with making the deal. He d I work in sales as well and DID NOT want to play games. Inquired online about a 2019 Sierra AT4 and dealt with Nelson Carbo with making the deal. He didn’t play games, explained everything thoroughly, and made it like we were just having a nice conversation. I HIGHLY recommend going to see Nelson for a new car! I also dealt with Jasmine Kennedy for financing my new truck. She was absolutely amazing, made the paperwork a breeze and had no problem explaining things multiple times to both me and my parents. Thank you guys so much for a great experience! More
by tjb3096
Employees Worked With
Jason Hoychick, Jasmine Abreu, Nelson Carbo
May 10, 2019
Great people and a great experience. Everything was done in a timely manner and very professional. I would recommend Jim Ellis to anyone looking for a great buying and a great experience. Everything was done in a timely manner and very professional. I would recommend Jim Ellis to anyone looking for a great buying experience. More
by CLAYTON5
May 09, 2019
Used car purchase and two trades Our salesman MIke Hatcher was pretty much waiting on us when we arrived. Pulled the cleaned up truck around and we were off for a test drive. Other th Our salesman MIke Hatcher was pretty much waiting on us when we arrived. Pulled the cleaned up truck around and we were off for a test drive. Other than the normal wait times when buying a vehicle, all went well. Mike spent just enough time with us going over all the options that the new vehicle had and answered all questions that arose. Was a pleasure dealing with him. More
by NORRISFAMILY123
Employees Worked With
Mike Hatcher, Jasmine Abreu
May 07, 2019
Best service We came in a with a transmission issue and found out by mistake our warranty was input incorrectly. The service department worked with finance and the We came in a with a transmission issue and found out by mistake our warranty was input incorrectly. The service department worked with finance and the GM to swiftly correct the error. A several days later we were back in our vehicle with a new transmission and warranty coverage. Truly a team effort by all. More
by M_MAYS24
Employees Worked With
Dee Hong, David Gonzalez, Sean Garrett
May 06, 2019
Great Deal with No Issues We went to Jim Ellis Buick because my husband went to a Jim Ellis dealership and got a great deal on his truck. We wanted to give Jim Ellis a chance, We went to Jim Ellis Buick because my husband went to a Jim Ellis dealership and got a great deal on his truck. We wanted to give Jim Ellis a chance, and I needed to drive the car I had my eye on. My car was on the lot. Got to test drive it, asked all my questions, got my sunroof added and they accepted my offer. They have done everything I needed them to do to get me in the vehicle and they use my credit union for financing! The entire process was so easy, seamless and quick. More
by MRSMCGRUFF2003
May 06, 2019
Best dealership experience This was the best dealership experience we've ever had! The test drive and closing process was faster than any we've ever had buying a new car from a This was the best dealership experience we've ever had! The test drive and closing process was faster than any we've ever had buying a new car from a dealership! More
by rjoobneerst
May 06, 2019
Awesome Experience My deal was processed efficiently and couldn’t be happier with the whole staff that had anything and everything to do with my experience. I would reco My deal was processed efficiently and couldn’t be happier with the whole staff that had anything and everything to do with my experience. I would recommend Jim Ellis Mall of Ga to anybody looking for a great car and an even greater experience. This is how all other dealer groups should strive to be as successful as this company More
by ALANCAVELL11
Employees Worked With
Jason Hoychick, Jasmine Abreu, David Blood
May 05, 2019
Awesome Process Jason and his salesperson were incredibly professional made the car buying process seamless....Will recommend dealership to anyone looking to purchase Jason and his salesperson were incredibly professional made the car buying process seamless....Will recommend dealership to anyone looking to purchase a vehicle. A true experience More
by KEVINTOLEDO
May 03, 2019
Great Experience I thought Lexis cornered the market on the vehicle market for excellent sales experience but Mike and Jasmine taught me a new world with Jim Ellis - s I thought Lexis cornered the market on the vehicle market for excellent sales experience but Mike and Jasmine taught me a new world with Jim Ellis - smooth and professional. More
by jerry.hill
Employees Worked With
Mike Hatcher, Jasmine Abreu
