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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,940 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,940 reviews
February 28, 2019
Shifting issues Everyone was friendly, helped me quickly. The Lyft service is great. I was well taken care of. I will continue to use Jim Ellis at the Mall of Geor Everyone was friendly, helped me quickly. The Lyft service is great. I was well taken care of. I will continue to use Jim Ellis at the Mall of Georgia. More
by TOSENGEL
Verified CustomerEmployees Worked With
There were a couple of others but I can't remember their names, Sean Garrett
February 28, 2019
Great Service Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. More
by CUBBLUE
Employees Worked With
Sean Garrett
February 27, 2019
Service on truck. Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was friendly ,knowable and ready to take care of my truck needs. I waited just over an hour and the truck was ready, oil change, tire rotation and washed. James made sure everything was taken care and set up my next appointment. Everything at this dealership is 1st class. More
by GKESLER2944
February 26, 2019
Excellent customer service! Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service department to my friends. More
by NINA110
Employees Worked With
Sean Garrett
February 24, 2019
Great I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department for everything More
by ECHODUMMY
Employees Worked With
February 23, 2019
Blake is amazing We went in to do research on a vehicle for our growing family. We were worries that we couldn't afford the Acadia. We were so impressed with Blake and We went in to do research on a vehicle for our growing family. We were worries that we couldn't afford the Acadia. We were so impressed with Blake and the Acadia that we made the deal right there. Blake really took care of us! More
by PeytonsMom
Employees Worked With
Jasmine Abreu, Blake Kenya
February 23, 2019
Friendly Staff Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. More
by BCHARDEN
February 22, 2019
Unsatisfactory I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it wa I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it was not More
by rdbbell
February 22, 2019
Great!!! Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the w Everything went great had brought my 2015 truck in for a leak met with David Blood he handled everything from getting me a rental car to getting the work done in a timely matter . He did a great job . More
by JAMESPFULLER1963
Employees Worked With
David Blood
February 22, 2019
Great service I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. I had an appointment and I was recognized as soon as I pulled up into the department. Very comfortable waiting area. Work was done quickly. More
by JQUEENCJ1401
Employees Worked With
