Jim Ellis Buick GMC Mall of GA

Follow-up to Previous Repair Jim Ellis Buick Service Mall of GA went above and beyond the call of duty to repair a broken handle on the hatch cove of my Enclave. Jim Ellis Buick Service Mall of GA went above and beyond the call of duty to repair a broken handle on the hatch cove of my Enclave. More

5000 mile checkup Had a 7:30 a.m. appointment. They said I would have an hour wait which was accurate. Also washed it for me which was nice Had a 7:30 a.m. appointment. They said I would have an hour wait which was accurate. Also washed it for me which was nice More

Professional, personable, good follow-up Had a punctured tire which I asked about when I came in for an oil change and tire rotation. They looked up my account, found that I had a total tire Had a punctured tire which I asked about when I came in for an oil change and tire rotation. They looked up my account, found that I had a total tire coverage policy, confirmed that I had a nail in the tire I believed was the one losing air, and scheduled a second appointment to replace it. They replaced it with an identical tire and gave me my old tire (still great condition) so I could plug it myself and have an extra spare, all at no cost to me. More

Very prompt and professional. Device dept did a great job and my car came back very clean and quick. Will recommend to others and will continue to come in for service. Device dept did a great job and my car came back very clean and quick. Will recommend to others and will continue to come in for service. More

Excellent service! Very attentive to my questions and concerns. They came through on my short notice request for my vehicle delivery needs due to time constraints!! V Very attentive to my questions and concerns. They came through on my short notice request for my vehicle delivery needs due to time constraints!! Very satisfied!! I highly recommend Jim Ellis Mall of Georgia!!!! More

Professional Staff and Fast Service I have been bringing my vehicle here for three years and the staff has always been friendly, professional and helpful. The service is typically perfor I have been bringing my vehicle here for three years and the staff has always been friendly, professional and helpful. The service is typically performed in a timely manner and the waiting areas are very comfortable and clean. More

simply satisfied Our questions were answered and our requests were met.. Steve was truly patient . Jasmine knows her stuff as well. We enjoyed the complimentary coffee Our questions were answered and our requests were met.. Steve was truly patient . Jasmine knows her stuff as well. We enjoyed the complimentary coffee as well. The incentives brought us in to make a deal. More

Best sales and customer service experience! Jim Ellis Buick GMC of Mall of Georgia makes the purchasing of a new vehicle a breeze! Jason and Mike both go above and beyond any expectations. Jim Ellis Buick GMC of Mall of Georgia makes the purchasing of a new vehicle a breeze! Jason and Mike both go above and beyond any expectations. More

Fast & Easy - Treated Well - No Games The overall experience was fantastic. Took them another dealer's "best deal/final offer" and they beat it. From initial contact to signed documents The overall experience was fantastic. Took them another dealer's "best deal/final offer" and they beat it. From initial contact to signed documents was less than 4 hours. I spent 90 minutes at the dealership and drove away in my new truck. Perry the Salesman was great. Sami the Sales Manager was great. Dee the Finance Manager was great. Best car buying experience I have had - Fast, Easy, Fair, and free of the "Games" some dealers love to play. More

Great value and customer service. Great value for our new vehicle and the customer service was excellent. The staff was very helpful with all questions concerning the financing and th Great value for our new vehicle and the customer service was excellent. The staff was very helpful with all questions concerning the financing and the operation of the vehicle. More