Jim Ellis Buick GMC Mall of GA

Pick another dealer! The dealership was great. They even gave me a discount on the price of the car, so that I could afford gap insurance. Would definitely recommend. The dealership was great. They even gave me a discount on the price of the car, so that I could afford gap insurance. Would definitely recommend. Noticed trunk was broken a few days after purchase. Still waiting on response from dealer a month later! They were great until I paid for the car. No response after! More

Customer service is always friendly , positive and polite. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. Sean always greets me with a smile. He is outstanding customer service rep. I would recommend him to other customers. More

Jovan and the whole experience was great!! We started looking for a car 6 months ago. We are the kind of people who like to do an extensive research. After test driving 11 different cars in our We started looking for a car 6 months ago. We are the kind of people who like to do an extensive research. After test driving 11 different cars in our price range we decided to go with Kia Sorento with 3rd row seat. I’m a very picky person but Jovan won us over with transparency, responsiveness and care. We got all the features we wanted and the higher trim for the lower price than the other dealers. This was a first time I left the dealership without a headache 😀 Emma and the family!! More

Simply the best!!! Can’t say enough good things about Mike. He is epitome of what a salesman should be. He listened intently from the beginning of our buying process and Can’t say enough good things about Mike. He is epitome of what a salesman should be. He listened intently from the beginning of our buying process and as a result we quickly arrived at a successful deal. Not once did we feel pressured. Simply the best experience we’ve ever had in purchasing a new car. More

Puchased a new 2018 GMC cargo Van The easiest , quickest and most fair deal I have ever experienced, and we have purchased several vehicles in the past . Mike gave us a great deal, eve The easiest , quickest and most fair deal I have ever experienced, and we have purchased several vehicles in the past . Mike gave us a great deal, even before we asked or negotiated the price of the vehicle. He was straight forward, to the point, didn't waste our time, he was right to business.He knew exactly what we were looking forward, showed us all the features, and we were signing a contract within an hour. I never felt pressured. Mike was very knowledgeable, professional, an it was such a pleasure doing business with him. He introduced us to Dee Hong, from fiance, which was also very professional and treated us with the highest courtesy and he too made it very easy to do business him him. This purchase was for a work vehicle, will definitely be back to purchase a recreational vehicle. More

Great Experience This dealership went above and beyond to help us! We drove over 2.5 hours to purchase a vehicle from them, I love the vehicle. The vehicle is in amazi This dealership went above and beyond to help us! We drove over 2.5 hours to purchase a vehicle from them, I love the vehicle. The vehicle is in amazing condition just like expected!! The team did a great job making us feel special! Great vehicle at a great price! We couldn’t be happier! More

Service department Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the servi Excellent experience with the service department. Brought my truck in for first time service. Work was done as I requested in the time frame the service associate said it would be.. More

Excellent Service The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work The service I receive is always above standard. James does an excellent job in seeing that my auto needs are met. He keeps me posted on any new work that is needed on my car. More

Excellent customer service Service advisor was very attentive and prompt. Took care of my concerns without me have to follow up. No unnecessary up sale of service, even if there Service advisor was very attentive and prompt. Took care of my concerns without me have to follow up. No unnecessary up sale of service, even if there is one, they take time in explaining why you need the recommended service. More

Great, friendly service! Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. Quick, friendly service. I will continue to use them in the future. They answer any questions or concerns you may have and are very accommodating. More