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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,516 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,516 reviews

April 18, 2024

Harrison Henry did an excellent job of making the purchase seamless and easy. Financing was very quick and painless. Thanks More

by MLNCLN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

April 16, 2024

This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More

by Oneforallservices1
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
James Stecker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 872-0884.

April 16, 2024

It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk More

by Tracymaddox317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thanks for your praise and kind comments about our team. We will pass along your feedback to the management at Hertz and sincerely apologize for that experience.

April 16, 2024

Prompt service with no appointment. Could not be happier. Fifteen words is to much of a minimum. More

by Andrewbennefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

April 16, 2024

The staff greeted me at the door with a smile. Dealership was very clean. Nice atmosphere. They make you feel at home.. More

by Shadix4415
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

April 15, 2024

Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More

by PAMELA3.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 14, 2024

One of the best car buying experiences I’ve had. Mike Hatcher was very pleasant to deal with. I would definitely recommend!!! More

by MIKEBRUCE68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

April 12, 2024

Easy in and out, simple service with oil and rotation but team was great and very professional. More

by JAY.YOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

April 11, 2024

Texted me about my car and sent a video showing all areas of my car. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 10, 2024

In for diagnostic and nothing was found to be an issue. Safe for us to travel! More

by janprivateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction!