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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

November 22, 2018

Best service department ever This is the best dealership service department I have ever used. Easy to deal with, easy to schedule appointments and they actually treat you like the More

by BOBMO662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Dance
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia. We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia!

November 21, 2018

Car faded and had painted. Always bring cars here for service so when car faded, phoned GM headquarters and when asked for closest GM dealership, I gave Jim Ellis dealership. F More

by BPEEKS516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Tipton
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for the high star rating! It's great to see that everything was completed in a timely manner, and to your satisfaction! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

November 21, 2018

Great experience The team was respectful and explained everything about the truck. They weren’t pushy and just wanted to know if you have any questions. I will buy More

by csanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

November 21, 2018

Service Warning light appeared on instrument panel indicating possible problem. Called to schedule an appointment for Monday. David Gonzalez was my service More

by RICHARD.HUCKABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Richard, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

November 21, 2018

Great long distance deal I purchased a used 2016 Ram 2500 from Jim Ellis Auto Mall in Buford GA after seeing the truck online. I am 1000 miles from their dealership, so I com More

by James from Maine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, Blake Kenya, Tom Lyden
Nov 23, 2018 -

Jim Ellis Buick GMC Mall of GA responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of GA! Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2018

Service appointment for 05 Altima Sean did an awesome job! Went above and beyond!! Stayed in constant communication with me through the repair process. Thank you for your excellent ser More

by CHARLIE.R.ROBINSON111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Nov 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Charlie, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 20, 2018

Excellent! Excellent service from David Gonzalez! Very efficient, got me a lyft home and back to the dealership! Lyft driver was at the dealership within 5 minut More

by CARD2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
November 19, 2018

Maintenance Met promptly at door. In for oil change & multipoint inspection. Estimated time for job met. Nice, clean place with snacks beverages for customer comf More

by JAXJAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Nov 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

November 19, 2018

Best Buying Experience Efficient, and consistently the best deal in the south. Craig and the entire team treated this Veteran with great respect and dignity. Will always More

by TTodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong
Nov 21, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2018

Kudo's Great experience with Nelson and Sammy on my recent new car purchase. They were professional and responsive to my questions and concerns. I would reco More

by JRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Carbo
Nov 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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