Jim Ellis Buick GMC Mall of GA

Great Service Great service! Addressed my concerns, didn’t try to sell me on anything additional. I always feel confident leaving my vehicle and know that it wil Great service! Addressed my concerns, didn’t try to sell me on anything additional. I always feel confident leaving my vehicle and know that it will come back better than when I left it. More

Pleasant experience. Went for first FREE service on Buick Envision we purchased there last June. The service was very courteous and prompt. The waiting area is quite comfo Went for first FREE service on Buick Envision we purchased there last June. The service was very courteous and prompt. The waiting area is quite comfortable and clean. Reminders before seem to be excessive because it took us a long time before we reached enough mileage for service. More

2018 GMC Sierra Excellent experience at this dealership! From the moment we were greeted until the moment we drove off proved an exceptional few hours. We had previou Excellent experience at this dealership! From the moment we were greeted until the moment we drove off proved an exceptional few hours. We had previously visited a local Chevrolet dealership and was astounded at not only the poor customer service but the atmosphere inside the place was one of a confused circus! More

Painless Car Buying Experience We had an great experience at Jim Ellis Buick GMC Mall of GA. We test drove a vehicle, and were interested but wanted to do our homework. After talk We had an great experience at Jim Ellis Buick GMC Mall of GA. We test drove a vehicle, and were interested but wanted to do our homework. After talking with Chris and Joe they gave us all the information we needed, and allowed us to leave the dealership with no pressure to stay, which was a pleasant surprise. Most dealerships want to hold you hostage, until you make a decision. Not here. We left the dealership, where my wife and I could talk and do some research, and returned a couple of hours later, and made an offer that was accepted. It was the most painless experience I have ever had while buying a car! More

Great experience Easy to schedule, work promised in time promised, nice facility. Friendly people! I got there early, and was able to leave early, Very pleased with a Easy to schedule, work promised in time promised, nice facility. Friendly people! I got there early, and was able to leave early, Very pleased with all More

They could have told me up front my service had ran out They could have told me my warranty had ran out up front...they also kept everyone else informed of wait except me. I felt that was rude They could have told me my warranty had ran out up front...they also kept everyone else informed of wait except me. I felt that was rude More

Great people and outstanding service, First, Sean was very pleasant to work with. After he took my information he gave me directions to the waiting area which I appreciated. When my vehi First, Sean was very pleasant to work with. After he took my information he gave me directions to the waiting area which I appreciated. When my vehicle was ready, he explained what they did and noted that no other problems were detected. He then provided all options on payment and we shared a few comments about my vehicle. Overall a very nice experience. Thanks Jim Ellis. More

Sierra 1500 SLT Morris and Joe were both great to work with and went the extra mile with me to get a deal done. I look forward to working more with them in the future Morris and Joe were both great to work with and went the extra mile with me to get a deal done. I look forward to working more with them in the future. More

Smooth purchase experience! We recently purchased a 2018 GMC Acadia from Jim Ellis and I can't say enough good things about the process. Every employee that we dealt with worked We recently purchased a 2018 GMC Acadia from Jim Ellis and I can't say enough good things about the process. Every employee that we dealt with worked together as a true team in the process, which made the entire operation go. They were flexible and receptive to our needs and did not play any games which is a must for me in endorsing any dealership. If you're in the market for a GMC you should definitely talk to Chris and the team at Jim Ellis. More

Fast service I showed up without and appointment and they worked me in. The service department staff were courteous and friendly. I would recommend this dealershi I showed up without and appointment and they worked me in. The service department staff were courteous and friendly. I would recommend this dealership to my friends and family. More