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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,962 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,962 reviews
April 16, 2024
This is the 4th time I have to take my truck in to figure out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving out what’s wrong with the transmission and supposedly the replacement part would fix it and truck is still the same mis shift while driving More
by Oneforallservices1
Verified Customer
April 16, 2024
It was a good experience friendly staff repaired my vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk vehicle in a timely manner, my only complaint is the car rental company which was hertz. Was the most unprofessional experience I’ve ever had no walk around for damages and car was all the way across the parking lot in the pouring rain, all the attendants said was you at is the black one while sitting at his desk. More
by Tracymaddox317
Employees Worked With
April 15, 2024
Great Service provided during my Car Repair. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. . Jim Ellis listen to all my concerns and needs. Gave me fall cost of repairs before working on my car very appreciative. More
by PAMELA3.THOMAS
Employees Worked With
April 12, 2024
Easy in and out, simple service with oil and rotation but team was great and very professional. team was great and very professional. More
by JAY.YOUNG
Employees Worked With
April 11, 2024
Texted me about my car and sent a video showing all areas of my car. of my car. More
by Carole
Employees Worked With
April 10, 2024
Jim Ellis Buick GMC MOG Service Department always provides good services. Every time I have been there the facility is clean. provides good services. Every time I have been there the facility is clean. More
by LUETISHIAJARRETT
Employees Worked With
April 10, 2024
Went in for my first service in December. Service Department was extremely busy that day even though I had an appointment. Staff was very polite and apologetic for the slow service however th Service Department was extremely busy that day even though I had an appointment. Staff was very polite and apologetic for the slow service however the wait was over two hours. More
by philwright72
Employees Worked With
