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Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
Vehicles
4.6
3,970 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,970 reviews

February 27, 2024

Problem was repaired within a couple hours. Very satisfied with the service advisor and technician More

by ctrigg11
Recommend Dealer
Yes
Employees Worked With
Thomas Floys
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Mar 08, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

February 18, 2024

I had major work done of me vehicle and the dealership had to keep my vehicle for several days, all went as planned More

by TONE_HICKS
Recommend Dealer
Yes
Employees Worked With
Richard Prayor
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience!

February 18, 2024

Very attentive I liked the video. No No No No No No No No No More

by Ppinsker
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

February 17, 2024

Everything was great! James was terrific! Dealership was nice and clean. We were in and out in no time! Jim Ellis dealerships are the best!!! More

by Ryanasmer
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

February 17, 2024

Fantastic to work with, they called me to inform how everything was going so I did not have to call them or sit and wait More

by Tom@drinkblocks.com
Recommend Dealer
Yes
Employees Worked With
Charles in service
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

My vehicle was delivered back to me the day that James Stecker gave me Other than missing the oil change that I wanted to be done while my vehicle was in the shop my experience was excellent More

by ANTNYMC
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 17, 2024

I had a great car buying experience with lou Sami and Ken! Thank you I'll be back in a few years! More

by druannxxxo
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

February 16, 2024

2 hours for an oil change only seems very long. Double what it has been in the past. More

by iwanttodeal
Recommend Dealer
No
Employees Worked With
James Stecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 15, 2024

They are fantastic! ordered parts provided a loaner car and got it done when promised. More

by amberc65
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Feb 16, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

February 15, 2024

This is my 3rd car purchase and always great service. Will be going back for my final car in about 3 years. More

by FULLER.RD123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

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