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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,978 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,978 reviews
January 29, 2024
Was responsive through chat, and notified me of pertinent details regarding the truck I purchased details regarding the truck I purchased More
by BRANDON.GERMAN711
Verified Customer
January 28, 2024
My visit was warm and welcoming. It was my first service visit for my new car, and everyone was so friendly and professional. It was my first service visit for my new car, and everyone was so friendly and professional. More
by Nic.anna.ole1983@gmail.com
January 28, 2024
I explained to Ed that I love to bring my truck back to GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or t GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or took my truck somewhere else for service. I explained to Ed That I was not able to Miss three paid hours from work to have my oil changed plus pay over $100 for an oil change. Ed made sure I got right in at 7:30 for my appointment and my truck was ready by 8:35. Kudos to Ed for speeding up the process. More
by KARL.LIEBENGOOD
January 28, 2024
The dealership did a great job. There was no pressure for the purchase and they helped out a lot from sales to finance. There was no pressure for the purchase and they helped out a lot from sales to finance. More
by Lashanda_lathan
January 27, 2024
I understand that you (as a business) need to make money to continue to operate, but your fees are laughable. I feel bad for people that need to rely on your service department for maintenance. to continue to operate, but your fees are laughable. I feel bad for people that need to rely on your service department for maintenance. More
by MRSWRAIGHT
Employees Worked With
Melissa
January 26, 2024
I LOVE coming to this location! ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience ha ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience has made me a forever customer - I will continue to drive past other GMC dealers to come here. Also this my second time working with Melissa and she's equal amazing the second time around. It's hard to find a biz and agents that you trust to advise you about your vehicle and not take advantage. More
by G. Harris
Employees Worked With
Melissa Toole
January 26, 2024
Outstanding! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! More
by leslie_newberry
