Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Ellis Buick GMC Mall of GA

Buford, GA

Overview
Employees
Reviews
4.6
4,487 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership
View Awards

3600 Buford Drive

Buford, GA

30519

Directions

By Type

Showing 4,487 reviews

May 26, 2026

Always clean, nice place to sit and read when you wait and the crew is always helpful. More

by BKENNEDY2010
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
May 29, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2026

Quickly diagnosed the problem. Repaired in a reasonable time. Employees were pleasant and very helpful. More

by chipmorton
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
Report | Print
May 28, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2026

All good Professional, personable, excellent sales Professionals I felt like we all are long term friends More

by joseph.r.youngblood
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dowdy
Report | Print
May 24, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

May 22, 2026

Experience was very pleasant and informative. Overall service to my vehicle was excellent Would definitely recommend Jim Ellis More

by Jhill89662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 21, 2026

Everyone was great and very helpful. Great experience Great customer service from Everyone Thank you More

by Kemdowdy71
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki
Report | Print
May 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026

Clean, keeps me informed. Love the scanner and the video ftom the service drpt. Would use again. More

by RSFAN9904
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
May 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2026

The staff were very helpful, friendly and professional during the time we’re there. I really appreciate their professionalism as far as I remember. More

by Luis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmytro Darahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2026

I'd rather not say. ..I will continue to go to Gainesville Georgia or Columbus Georgia for services More

by gaskew2011
Recommend Dealer
No
Employees Worked With
Ed Barnes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Jun 10, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

May 18, 2026

Ed Barnes is a very professional and knowledgeable service adviser ! I would highly recommend Jim Ellis More

by russcrosio
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
May 22, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 15, 2026

Very courteous and professional Through I would and will recommend the service department to friends and family. Ed Barnes checked on me and updated me frequently. More

by Sherryawyatt
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
May 16, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review! We strive to provide exceptional customer service, and we are thrilled to hear that Barnes went above and beyond in taking care of you. We truly appreciate your recommendation. Thank you for choosing us!

1
...
7
8
9
...
449