Jim Ellis Buick GMC Mall of GA - Service Center

Always great and working with Sami is why we will continue to go back to Jim Ellis for all our vehicle needs continue to go back to Jim Ellis for all our vehicle needs More

I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend The team is always professional and thorough -I highly recommend More

Ed and the team at Jim Ellis consistently provide a warm, welcoming experience and work diligently to ensure a smooth and efficient process. welcoming experience and work diligently to ensure a smooth and efficient process. More

Great experience! Service was done professionally and quickly. Very comfortable waiting room too. A PLUS service department! Service was done professionally and quickly. Very comfortable waiting room too. A PLUS service department! More

The dealership was clean and people seem to be welcoming. The problem was with the follow-through on the service I came in for filter changes spent $700 iand all the maintenance lights were were still on wh The problem was with the follow-through on the service I came in for filter changes spent $700 iand all the maintenance lights were were still on when I took possession of it. I got home and it said that I need to change my filters I had to do the reset myself… I called and left a voicemail for the service advisor no responses so it seems like the communication is absolutely an issue More

Very good service. And the video was a nice surprise and detailed. Very satisfied. I would recommend to everyone. And the video was a nice surprise and detailed. Very satisfied. I would recommend to everyone. More

I had a coupon for a reduced price oil change of $69I was told regular price was $89.My bill only shows a discount of $12.74, which I should have questioned before leaving. The wair was longer than anticipat told regular price was $89.My bill only shows a discount of $12.74, which I should have questioned before leaving. The wair was longer than anticipated. Although I don't usually eat snacks while waiting, many took advantage of the basket of snacks, which has now been replaced with a vending machine. That's sad. The in take staff member was pleasant. More

The service team is friendly and quick. They listen well and are invested in helping to resolve an issue as quickly as possible. They listen well and are invested in helping to resolve an issue as quickly as possible. More

First one to welcome me which is nice and was very attentive to my needs and was willing to help. Great experience. attentive to my needs and was willing to help. Great experience. More