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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,280 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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June 14, 2024
My preferable dealership. Always excelente customer service. Knlolodgable of every maintenance due in my GMC Denali. Thank you. Always excelente customer service. Knlolodgable of every maintenance due in my GMC Denali. Thank you. More
by rayregalado0
Verified CustomerEmployees Worked With
June 14, 2024
Great customer from my service advisor James was great to deal with him every maintenance deal with him every maintenance More
by rinaccruz_90
Employees Worked With
June 14, 2024
Brandon was great. He did his job well. I have used Jim Ellis for all my vehicle needs. They are the best He did his job well. I have used Jim Ellis for all my vehicle needs. They are the best More
by Pat Savage
Employees Worked With
June 13, 2024
Great service and James was great to deal with. He always kept me updated on the progress of my truck. He always kept me updated on the progress of my truck. More
by Eddie Sun
Employees Worked With
June 13, 2024
Melissa Toole in the service department provided exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made the experience seamless. I highly recommend Melissa for her outstanding customer service and dedication. Thank you, Melissa! More
by fordgt01
June 09, 2024
Very helpful and courteous. Knowledgeable and on time. Definitely going back to this dealership. Very clean. Knowledgeable and on time. Definitely going back to this dealership. Very clean. More
by DANDDTILE
Employees Worked With
June 09, 2024
Schedule was easy and prices were ok, not too high but definitely NOT the best (so I learned later). definitely NOT the best (so I learned later). More
by clabo.david
June 08, 2024
Had a wonderful experience with the service department as they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out al they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out all the necessary paperwork with Craig, & Ron handled the warranty agreements going forward and finished up the required ownership details. I can always depend on the staff at Jim Ellis Buick GMC in Buford to be professional, honest and friendly. More
by juliegallagher1
June 07, 2024
Staff was nice, and the fixed my car in a timely manner. The wait area was clean. The wait area was clean. More
by Lo
Employees Worked With
I don’t remember who worked with me. There wasn’t that much engagement it was they took my keys. I waited in the wait area. Told another guy I was leaving and they forgot who I was and didn’t tell her to the main person who helped me.
