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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,304 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,304 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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October 10, 2023
Great work, more communication between service and me. Charles was very pleasant and accommodating. Be more time aware when guesstimating how long the work will take. Charles was very pleasant and accommodating. Be more time aware when guesstimating how long the work will take. More
by BSJCKSON
Verified CustomerEmployees Worked With
Charles in service
October 09, 2023
I’ve been in here 3 times to fix the same issue. I get the run around every time. I will never come back and I will never recommend anyone. You have lost all future business with me. I get the run around every time. I will never come back and I will never recommend anyone. You have lost all future business with me. More
by Jeremiah
Employees Worked With
N/A
October 02, 2023
Great place to bring your car. . Service and sales department are very professional, friendly , and clean areas. . Service and sales department are very professional, friendly , and clean areas. More
by JONESFAMILY11
September 30, 2023
Sales and Service have been great. I bought a new Hummer EV that is going on 3 straight weeks of being in service to replace the battery. Wasn't diagnosed correctly the first time I br I bought a new Hummer EV that is going on 3 straight weeks of being in service to replace the battery. Wasn't diagnosed correctly the first time I brought it for service, so had to bring it back the next day when lights came back on. With proper diagnosis, I would have been driving it a week ago, but here I am still driving a loaner instead I of enjoying fall weather with the top off on my new truck. Not a good experience! More
by ADAMSALLAZ
September 30, 2023
Always the best automotive experience I have ever had. Would recommend everyone go to Jim Ellis in Buford. Would recommend everyone go to Jim Ellis in Buford. More
by jtdowdy1
September 29, 2023
Last Four times I have had service work done there have been problems with the work you have done been problems with the work you have done More
by BROOKS6
September 28, 2023
Always nice and friendly and do a good job. I live in Monroe Georgia and will go those extra miles just to go to their dealership. I live in Monroe Georgia and will go those extra miles just to go to their dealership. More
by BARBARACOLLIER104
Employees Worked With
September 26, 2023
Great service as always. I requested a 44k service but I reviewed my invoice and it only had an ethanol treatment billed that was not requested. I would like a 44k on a work I requested a 44k service but I reviewed my invoice and it only had an ethanol treatment billed that was not requested. I would like a 44k on a work order so I can maintain my warranty with BG on my fuel system More
by Seanrg1116
