Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,302 Reviews
Call Service Center (770) 872-6272

2,302 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
August 25, 2023

Great service department. Melvin was on it and took care of all that was needed. More

by THECROSSETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Report | Print
Aug 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

August 24, 2023

I am very happy with the Service team, specially Mr. Ed. They are always kind and helpful. Thank you. More

by fgaray09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

August 22, 2023

Very courteous and prompt service. I will continue to come here for service. The communication was also very efficient which I appreciate. More

by SHAWN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Rogers, Rina Centeno
Report | Print
Sep 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

August 19, 2023

They are very helpful have been since I moved here in 2016. I would really them. More

by dcstraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

August 18, 2023

Staff were very friendly, and made genuine effort to accommodate my emergency situation, in spite of being very busy, it was much appreciated More

by Traveller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ann Toole.
Report | Print
Aug 22, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 17, 2023

The customer rep was very nice. The facility was clean. The need to have a sugar substitute for the coffee station. It is a big difference from Akin where we get our truck serviced. More

by poguefamily3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Aug 17, 2023 -

poguefamily3 responded

Verified

Aug 17, 2023 -

poguefamily3 responded

Verified

August 15, 2023

They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. More

by PERRYGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles ? He would also rate a four.
Report | Print
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Ed was great at getting my appointment set for a time that was convenient. He also kept me informed as my service was being completed More

by kjmrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

August 14, 2023

On time service, any issue was explained. Will be back for any services needs. Thank you! More

by WATKINS735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Report | Print
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

August 13, 2023

I liked that they are using video to tell you about what they find while servicing the car. They have always been friendly and courteous during my service visits. More

by S3VIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

1
...
53
54
55
...
231