Jim Ellis Buick GMC Mall of GA - Service Center

Very comfortable and polite. It was like speaking with friends instead of total strangers. Definitely recommend! It was like speaking with friends instead of total strangers. Definitely recommend! More

Jim Ellis Buick has serviced my car for the last 11 years. It is the only dealership I trust to keep my car in excellent condition. years. It is the only dealership I trust to keep my car in excellent condition. More

Was able to quickly take care of the issues of concern in a very professional manner. a very professional manner. More

The entire experience was fantastic. Simple, no pressure approach made my decision easy. Mike Hatcher was a true professional Simple, no pressure approach made my decision easy. Mike Hatcher was a true professional More

Ed Barnes is always very professional and accommodating to his customers. I usually wait on my car snd he keeps me informed. to his customers. I usually wait on my car snd he keeps me informed. More

I have had a great experience at the dealership. Most recently both visits were unplanned- and I was able to get prompt appts. Ed was really great at the last visit- I appreciate his wonderful demea Most recently both visits were unplanned- and I was able to get prompt appts. Ed was really great at the last visit- I appreciate his wonderful demeanor! More

Prices are egregious but location is convenient! I am indifferent about the dealership and service department I am indifferent about the dealership and service department More

Kori really didn't seem interested she and another associate seemed busy on their phones. She looked up my reservation I told her I'd be in the waiting area. She never came and discussed my vehicle wi associate seemed busy on their phones. She looked up my reservation I told her I'd be in the waiting area. She never came and discussed my vehicle with me. Thankfully another advisor answered my questions. When it was ready the paper mats and plastic was in my vehicle. I disposed of them myself. More

I had an appointment for an oil change and some other issues. He kept the car there for almost 2 days and nothing was done. issues. He kept the car there for almost 2 days and nothing was done. More

The service person who helped me Charles was very personable and caring. He treated me with the up most respect and assured me my vehicle would be taken care of. Your dealership is clean and spacious personable and caring. He treated me with the up most respect and assured me my vehicle would be taken care of. Your dealership is clean and spacious. I felt like I was appreciated as a customer. I would recommend your dealership to my relatives and friends. More