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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,296 Reviews
Call Service Center (770) 872-6272

2,296 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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January 31, 2025

Service ManagerNick it top notch. He gets right back to us and is very accommodating! More

by METRODOMEFOOTBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2025

The service was prompt, they got me in and out of there in 90 minutes. More

by mhart9
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
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Feb 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

As always, great service from Jim Ellis GMC. Fantastic experience. One of the best service teams in Atlanta. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Melissa is a very experienced customer service person with much compassion. She provided excellent service in a timely manner. More

by sday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2025

My sales man and the sales manager were wonderful. The shopping experience was enjoyable. I have had a number of experiences with the parts as well as the service department. Very professional group o More

by Charles Grillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

January 23, 2025

New to this dealer with my new 2025 GMC Sierra AT4, and wanted a break-in oil change only. Very accommodating, fast and efficient service, terrific service advisors. I will return. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
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Jan 26, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Scott, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2025

Very kind and informative. Made sure I was taken care of and answered every question I asked More

by IMEJIAS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2025

They listened to me regarding my vehicle issues and repaired it in a professional manner. I have always had good service from this dealer More

by BILLKNIEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Ben in sales and James in service have both been a pleasure to work with. More

by cfancher76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 16, 2025

Awesome! ! Excellent service all the through. Best dealer in GA so far. I would strongly recommend More

by NAS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

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