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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,280 Reviews
Call Service Center (770) 872-6272

2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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January 04, 2025

Jim Ellis offer outstanding customer service and a seamless car-buying experience. The management team is professional, knowledgeable, and transparent, making the entire process stress-free. The servi More

by M.KHADER09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us if you need anything in the future.

January 02, 2025

Excellent and attentive customer service and outstanding service on my vehicle. Brandon addressed the situation promptly and with care. I am extremely satisfied. Thanks More

by JAVYPRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 02, 2025

Great selection. Great prices. Exceptional sales & service team. This was the most professional dealership I have ever bought from. More

by DAVID.FULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Once again… another perfect visit at Jim Ellis Buick gmc… service advisor is a rock star. Always gives me the best service! More

by Jsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

I am very pleased with the service, the attention and solution to additional needs at the moment of the service. Thanks. More

by Sommer
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Sommer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Service was timely this time. The Oil change and tire rotation were roughly an hour. Charles was very professional More

by Jason Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Jason, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

December 28, 2024

Friendly and professional staff, very knowledgeable and thorough service. Thanks Jim Ellis, I always appreciate coming in! More

by doarian_ballard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 23, 2024

James and crew did a great job getting my truck fixed. Great experience as always! More

by Eddie Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

December 22, 2024

I had a remote starter put on my truck. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. More

by bobgrier2897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 22, 2024

Kevin is hands down the best service person. His communication and customer service is great! More

by TRAMONBUTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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