Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,302 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
They took me right in when I arrived (I had an appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. More
Farina and Brandon were very nice and helpful. However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was p However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was purchased from a dealership with a 4” lift kit installed. A bolt on lower control arm loosened and caused the alignment to be off. I understand having to pay for alignment but not a $180 labor charge to re tighten bolts. More
Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stat over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back. More
I liked Jorge Banos’ customer service, he is friendly and kind person and explained everything about the car and services. The dealer was clean. kind person and explained everything about the car and services. The dealer was clean. More