Jim Ellis Buick GMC Mall of GA - Service Center

They took me right in when I arrived (I had an appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. appointment). The waiting area was nice. The service took just about the time they told me to expect. The staff was very courteous throughout. More

Outstanding work and customer service, Kevoki is the best, truck was ready quickly and price was great! best, truck was ready quickly and price was great! More

Jorge Banos is a great service guy. This is the best dealership in Buford, GA. Their service department was very helpful. This is the best dealership in Buford, GA. Their service department was very helpful. More

jorge was cool. i felt he was honest with me and tried to help me. i felt he was honest with me and tried to help me. More

My battery was bad and they worked the issue, ran diagnostics until they found the problem diagnostics until they found the problem More

Farina and Brandon were very nice and helpful. However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was p However I was charged a labor charge for something that I feel should have been covered under the factory bumper to bumper warranty. My vehicle was purchased from a dealership with a 4” lift kit installed. A bolt on lower control arm loosened and caused the alignment to be off. I understand having to pay for alignment but not a $180 labor charge to re tighten bolts. More

Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stat over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back. More

I liked Jorge Banos’ customer service, he is friendly and kind person and explained everything about the car and services. The dealer was clean. kind person and explained everything about the car and services. The dealer was clean. More

Excellent service and efficient. Kori was helpful and got me in and out for my oil change. Kori was helpful and got me in and out for my oil change. More

Their service department was very efficient and my oil change and tire rotation was done quickly. change and tire rotation was done quickly. More