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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
May 12, 2020
CX5 Purchase I had decided to purchase a crossover suv several months ago and so began my journey of looking for the “Best One” regarding reliability, value and cu I had decided to purchase a crossover suv several months ago and so began my journey of looking for the “Best One” regarding reliability, value and customer satisfaction. Mazda had not been on the radar screen, but just happened to come across during my research and the more I read and also all the you tube videos comparing the top cars, Mazda stood out. I called Marietta Mazda and scheduled an appointment with Brunno and after test driving, my mind was made up. For those of you who are considering a purchase of a crossover, you owe it to yourself to take a strong look at Mazda. My experience at Marietta Mazda was Excellent. Brunno was very knowledgeable and Professional from beginning to end. I highly recommend Marietta Mazda. More
by sidman99
Verified CustomerEmployees Worked With
Brunno Nakamuro
May 12, 2020
Efficient, thorough, effortless, painless, customer-centric. An overall great experience from the test drive to the financing. Everyone I encountered was pleasant to work with. customer-centric. An overall great experience from the test drive to the financing. Everyone I encountered was pleasant to work with. More
by Joy Pinckney
May 09, 2020
We have purchased 2 Mazdas from Jim Ellis Mazda with Mike Fesquez. Both experiences were favorable. Unfortunately our first Mazda was totaled in a hit and run accident and after getting the call from the i Fesquez. Both experiences were favorable. Unfortunately our first Mazda was totaled in a hit and run accident and after getting the call from the insurance company my next call was to Mike whom we purchased the second Mazda. A pleasure doing business with the staff and have my eye on the CX30 More
by darensbourgv
Employees Worked With
Other Employees :
Miguel was our finance person in both purchases and also deserves a 5 star rating!
May 05, 2020
My 2014 Mazda CX-5 is the 3rd Mazda I have purchased from Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by Eddie and Doug. The new facility is clean, shiny, comfortable, and has delicious goodies. I enjoy having my car maintained there. More
by MARYANNLONGSHORE
May 04, 2020
Very friendly. Work was done exceptionally well. I will definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. More
by Billymills1680
Employees Worked With
Other Employees :
Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 04, 2020
Great until Financing Wait Everything about the buying experience (test drive with Mike F.; questions/negotiations on price with Tos) was excellent until we came into the dealer Everything about the buying experience (test drive with Mike F.; questions/negotiations on price with Tos) was excellent until we came into the dealership to finish the financing. We were asked to complete the financing paperwork online, which we did and we had told Tos that we would be in around 5:30 pm but when we got there around 5:15 they took another couple into the finance office who had not even begun the financing process. This added more than an hour of wait time to our visit. We were under the impression that we would be able to come in and sign the paperwork and drive off with our new car. Bruno killed some of our wait by a very thorough review our our new Miata but the extra time of waiting did not sit well with either of us. Especially since we still had work to do once we returned home over 2.5 hours later. We understand the pandemic is impacting things but we should not have been bumped when they knew we were on the way. Would buy from dealer again but would not tolerate being skipped over again. Hopefully this was a one time flaw that they will take into consideration for future consumers. More
by leonardreeves
May 03, 2020
Problem free visit and in the recent past it has not always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this dealer have been better. More
by Ron.Rizzardi
Employees Worked With
Marin Dejour Smith, Rose Shuck
May 02, 2020
Great service. A little pricey but very nice customer service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. More
by genevaf49
Employees Worked With
Doug Aldridge, Rose Shuck
April 30, 2020
Great service. Listened well, understood our situation and were able to tailor made the offer to something in our budget. It was so good that we ended up buying 2 mazda’s cx5 grand touring and were able to tailor made the offer to something in our budget. It was so good that we ended up buying 2 mazda’s cx5 grand touring More
by GABOPASCUAL1
Employees Worked With
Ivan (dont have last name here with me)
April 29, 2020
Doug was extremely helpful and understanding through the entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can help it. More
by Matt
Employees Worked With
Doug Aldridge
