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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,026 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,026 reviews

June 08, 2021

Jim Ellis Mazda has always been very responsive and works hard to make the customer happy. The sales and the service dept. are first class. More

by jmckinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Brown, 5 stars, Peter Uko, Rose Shuck, Maron Smith, Hannah Parker
Jun 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2021

Ivan was an excellent and knowledgeable sales associate. He also took the time to explain all the cars features. It is a nice facility as well. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Jim Ellis Mazda Marietta responded

Hi Russ, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 28, 2021

Everything was handled that I needed done. Maron is always amazing and has wonderful customer service skills. And I was comfortable waiting in the lobby with my books. More

by JessieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
May 31, 2021 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2021

Comfortable environment and friendly knowledgeable people. We came in for a test drive and were impressed with the available vehicles to the point that we decided to make our purchase. We are pleased. More

by Sherri Bolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Sherri! Thanks again for your business! Take care!

May 25, 2021

Super helpful and friendly service! Love the new location and service set up. Eddie was excellent as usual to get the service done and get me on my way quickly. More

by AtlMazdaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Jim Ellis Mazda Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

May 25, 2021

The video inspection is a great addition. Your service department is incredible. The survey requiring a minimum of twenty five words before it will allow you to submit probably makes people leave the a More

by rutaladd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Jim Ellis Mazda Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 22, 2021

Most importantly, these guys want to make you happy. I had an issue with a Certified Used Car. They stayed with it till they identified the problem and fixed it. When they saw I was back with the same pro More

by budlite21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Shuck
May 25, 2021 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2021

Everyone at the dealership is warm and welcoming. They don't pressure you! Very professional approach. We purchased our first Mazda from Jim Ellis and have since bought 3 more from them. We always recomm More

by angiefuller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Parker, Zachary Miller-Baston
May 25, 2021 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

May 22, 2021

Wonderful staff. The work on my CX9 was performed perfectly. Everything was finished much quicker than I anticipated .12th is is first day day will have 54 More

by RRLZU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
May 25, 2021 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We hope to see you soon!

May 22, 2021

Thank you for the great service and excellent customer service. I did not have to wait long and that’s very important to me. You truly care about your customers! More

by diondra.glasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck, Maron Smith, Hannah Parker
May 25, 2021 -

Jim Ellis Mazda Marietta responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We look forward to your next visit! Take care!

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