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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

June 23, 2021

I had a very positive experience and my sales person was Zach. More

by Vickie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zachary Miller-Baston
Jun 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi Vickie, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

Jun 08, 2022 -

Vickie responded

My great experience has ended with the service department. I’ve left multiple calls with the Service Manager, and no call returned. I waited 1 1/2 hours on the Service Manage to return to the dealership that day, and never returned. The story kept changing as to where he was and when he would return. They were supposed to do the Jim Ellis Preferred Maintenance package and billed me $235.17. I got home with my car to discover they did not rotate tires. The reason I know this is because I had scratch the wheels and touched up on one side. I returned to the dealership that day after having no calls returned and my tech checked tires with his hand and said they didn’t need rotating. He was supposed to reimburse me for a wheel alignment and rotation with a check, which should take 2-3 weeks. It’s a month now, and no check. Left another message yesterday with no call returned. All credibility is gone. How do I know any maintenance was done on my car? This is my first Mazda, and last, not due to the car, but the lack of service after. Very dissatisfied.

June 23, 2021

Not pressured into buy. It was a relaxed, easy going environment. More

by timbumgarner21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we're glad you had such a wonderful experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 23, 2021

No Pressure Sale - Ryan was exceptionally knowledgeble on the make and model of our interest. Clean showroom, vehicle was clean and presentable. Excellent car at a very good price. More

by rvwince
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhyan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Parker
Jun 28, 2021 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 10, 2021

Ivan was exceptional. Actually, I've never had a better car sales associate. His knowledge, demeanor, confidence, kindness were unsurpassed. He took time to explain the features. He cared. Thanks you, Ivan More

by crlhurd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2021 -

Jim Ellis Mazda Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

June 09, 2021

Jim Ellis Mazda of Marietta is a great place to not only buy but to service that car. Eddie in the service department is top notch as is the whole service department team. More

by gregroman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we are so happy to read such a great review about Jim Ellis Mazda Marietta! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

June 08, 2021

Jim Ellis Mazda has always been very responsive and works hard to make the customer happy. The sales and the service dept. are first class. More

by jmckinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Brown, 5 stars, Peter Uko, Rose Shuck, Maron Smith, Hannah Parker
Jun 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 01, 2021

Ivan was an excellent and knowledgeable sales associate. He also took the time to explain all the cars features. It is a nice facility as well. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Jim Ellis Mazda Marietta responded

Hi Russ, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

May 28, 2021

Everything was handled that I needed done. Maron is always amazing and has wonderful customer service skills. And I was comfortable waiting in the lobby with my books. More

by JessieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
May 31, 2021 -

Jim Ellis Mazda Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2021

Comfortable environment and friendly knowledgeable people. We came in for a test drive and were impressed with the available vehicles to the point that we decided to make our purchase. We are pleased. More

by Sherri Bolton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oleg Robu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Sherri! Thanks again for your business! Take care!

May 25, 2021

Super helpful and friendly service! Love the new location and service set up. Eddie was excellent as usual to get the service done and get me on my way quickly. More

by AtlMazdaGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Jim Ellis Mazda Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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