Jim Ellis Mazda Marietta

They were kind but didn't understand my problem at check in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of was in. Had to repeat to service tech. Problem not resolved. Waste of time as this could have been told to me when I scheduled appointment instead of wasting a few hours driving from downtown and waiting in lobby. When I was signed out, Eddie said nothing more than no charge. Would have been nice to have explanation of why I had to come in or how technology has changed or if I had any other concerns or questions. More

Wonderful car shopping experience. Ivan was very knowledgeable and friendly. He was very detailed and thorough and we never felt pressured. Oleg was great as well. The entire atmosphere was very rel knowledgeable and friendly. He was very detailed and thorough and we never felt pressured. Oleg was great as well. The entire atmosphere was very relaxed and everything went smoothly without hassle. More

Service department needs customer service training. They poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my exp poorly pretend that they care but do nothing to support their false claims. Ivan and service manager Oleg are absolutely amazing. They saved my experience from being a 1 star. More

I have used Jim Ellis Mazda service department for many years. They do good work at reasonable prices. I trust their work and suggestions that they make. years. They do good work at reasonable prices. I trust their work and suggestions that they make. More

They fixed the ac in my car beautifully! They were all super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! super friendly and very fast. I will Always choose Jim Ellis. Never disappointed. Thank you! More

Hilton was great. No pressure very informative. Great experience. We would definitely come back. Great cars and great customer service great dealership to work with. experience. We would definitely come back. Great cars and great customer service great dealership to work with. More

Ron was fantastic - from start to finish. I’m always satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! satisfied with my experience at this Mazda location. I’m so glad I bought and get serviced here. I’ll be in the Mazda family for a long time! More

I was so pleased how the buying process went. The sales person Bruno was very knowledgeable and friendly so the whole thing was not long at all. person Bruno was very knowledgeable and friendly so the whole thing was not long at all. More

We are very pleased with our new CX 30! The sales staff was very helpful. We will enjoy our SUV for a long time to come! Thanks! Tony Walker was very helpful. We will enjoy our SUV for a long time to come! Thanks! Tony Walker More

Reception was top notch including explanation of service. I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technicia I waited for my car; waiting area was comfortable and I appreciated the WiFi availability. In addition to the service (recall, actually), technician also inspected the safety and maintenance condition of the car using a checklist showing that my car is in perfect working order. Lastly, car was washed; a nice and welcome additional service. More