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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,154 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,154 reviews

April 13, 2021

Employees were friendly and treated each customer with respect and answered every question that's was asked well mannered and a smile. Facility was very clean. More

by mendi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rose Shuck, Maron Smith
Apr 13, 2021 -

Jim Ellis Mazda Marietta responded

Mendi, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 12, 2021

I have been a customer with Jim Ellis Mazda since March 2007. Ninety five percent of my experiences with your company have continued to be pleasant. I can depend on your team to render the services needed More

by KEEYAWOMACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

April 12, 2021

It’s been 3 yrs since I used Jim Ellis service, thought I would give them another chance. Huge mistake! Terrible customer service and dishonest. More

by EESTROTHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie Goines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We hate to hear that we missed your expectations, please reach out if you have any further questions or concerns. Best regards, Madison Magnus, Customer Relations Manager

April 10, 2021

We love our Miata . Sales guys are great. In and out in about an hour. We will be back to Jim Ellis Mazda for SURE !! More

by jadavidckson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johara Smith
Apr 11, 2021 -

Jim Ellis Mazda Marietta responded

Hi Jadavidckson, thank you for your kind review; we are happy to pass along your comments to Miata here at Jim Ellis Mazda Marietta! Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2021

Customer service team was great . I recommend them for your purchase of a new or used vehicle. They work with you to make it happen More

by jadavidckson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

Apr 09, 2021 -

jadavidckson responded

Love our Miata.

April 08, 2021

Jim Ellis Mazda and Eddie have taken good care of me for years. I trust them and the entire service team and will continue to drive from Dallas whenever my car needs expert service. More

by IRENE44E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2021

This is our 2nd brand new CX9 bought from Jim Ellis Mazda Marietta through Hilton Young. We went back this time because of the excellent experience we had the first time. Hilton is professional, kind, and v More

by HMBuckLey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Hilton was a great help! Thank you again for your business and recommendation, and we hope you love your new CX-9. Take care! - Madison Magnus, Customer Relations Manager

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 08, 2021

We bought a 2021 Mazda MX-5 Sat. April 3 2021 and the sales guy was great. I young guy and my wife and myself loved him. He was great and good to talk to and honest, he new everything we needed to know a More

by danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerod Sandifer, Nestor Diya
Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Hi Danny, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 09, 2021 -

Jim Ellis Mazda Marietta responded

Danny, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope you love your new MX-5. Take care! - Madison Magnus, Customer Relations Manager

April 07, 2021

Eddie was very helpful in making me aware of what needed to be repaired on my vehicle. Also, efficient and friendly. Thank you your help. More

by LYNNEM1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female manager who helped me get an appointment.
Apr 07, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Apr 08, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

April 07, 2021

First I did not like to wait for a month for an available time for service. Otherwise the service was excellent and Mr Chuck was extremely helpful. More

by TONYDIANNET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 07, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team was able to help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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