Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Jim Falk Lexus Service Department I am on my 4th Lexus with Jim Falk Lexus. Eddy Chavarria, in your Service is EVERYTHING and more. He is so much of the reason I remain a loyal Jim I am on my 4th Lexus with Jim Falk Lexus. Eddy Chavarria, in your Service is EVERYTHING and more. He is so much of the reason I remain a loyal Jim Falk customer. He is always available by phone, easy to get an appointment, resolves problems in very timely turn-around, you get the feeling he is interested in putting the customer first and making them happy & satisfied. His vehicle knowledge is on point, even with new features. I can count on him and his word. He does not push unnecessary work and tries to get his best pricing. He is definitely a prize employee. Happy to be working with him when needed. Thank you, EDDY. More
Service Eddy is trustworthy, reliable and always provides excellent customer service. He is knowledgeable about the needs of all three of our Lexus vehicles ( Eddy is trustworthy, reliable and always provides excellent customer service. He is knowledgeable about the needs of all three of our Lexus vehicles (ES350, GS350, & RX350). He's attentive to any issues I may be having with either car. My last visit was a scheduled maintenance for the RX. He also addressed the problem I was having with my voice command by having his team do a diagnostic check. He is my "go to" person whenever I have my cars serviced. More
Excellent Customer Service Salesman Preet and Financial Officer Sam were excellent. Both went above and beyond to seal the deal! By the way... the chocolate chip cookies were wa Salesman Preet and Financial Officer Sam were excellent. Both went above and beyond to seal the deal! By the way... the chocolate chip cookies were warm and delicious! :) More
Purchase a new car Mr. Sam Najaryan helped us to lease a new Lexus RX 350L. He did a excellent job during the process. My wife and I were very pleased with his knowle Mr. Sam Najaryan helped us to lease a new Lexus RX 350L. He did a excellent job during the process. My wife and I were very pleased with his knowledge, friendliness and customer service capabilities. I believe we had a very good deal as well. Thank you Sam for your excellent service. Best regards, Araik Zargaryan More
Service Overall service experience was excellent. Charges seem to be muchvyo high. Angel was very good and attended to all of my needs and maintained a very Overall service experience was excellent. Charges seem to be muchvyo high. Angel was very good and attended to all of my needs and maintained a very professional demeanor More
excellence The price was great but the quality of service and the knowledge of the staff was even better. Danny Valle my sales representative was eager to help The price was great but the quality of service and the knowledge of the staff was even better. Danny Valle my sales representative was eager to help with every question I asked, He went above and beyond to provide an excellent experience buying a Lexus. More
Courteous Danny was very personable and attentive. This dealership meet all my expectations. I will use this location again. Work was acceptable and prompt no Danny was very personable and attentive. This dealership meet all my expectations. I will use this location again. Work was acceptable and prompt no problems More
Excellent I waited for the maintenance review was completed. Joshua Kim kept me informed as to the status of the procedure. It was finished as projected. I w I waited for the maintenance review was completed. Joshua Kim kept me informed as to the status of the procedure. It was finished as projected. I was very satisfied. More
Wonderful and Easy! What an Amazing experience! Everyone I dealt with was incredibly friendly, polite, and easy to work with. John Kim gave me a great deal and delivered What an Amazing experience! Everyone I dealt with was incredibly friendly, polite, and easy to work with. John Kim gave me a great deal and delivered on everything he promised. Highly Recommend! More
Wonderful! The staff at Jim Falk of Beverly Hills was professional and friendly. We were extremely happy with our experience. Preet helped with our purchase and The staff at Jim Falk of Beverly Hills was professional and friendly. We were extremely happy with our experience. Preet helped with our purchase and made the paperwork easy and quick. More