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Jim Hudson Lexus

Columbia, SC

4.9
3,900 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,900 reviews

April 19, 2023

Was a very pleasant experience. the staff was very professional. Would definitely use this dealer again. More

by blainesbodyshop
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Cooper, Dave Patterson
Apr 20, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your experience with us. We're glad to hear that our staff was professional and that you had a pleasant experience, however, I would like to learn more about your experience and what prevented us from earning a 5-star review. Please reach out to me at your convenience. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Apr 20, 2023 -

blainesbodyshop responded

I thought I gave you 5 stars on everything. Thanks Blaine Horne

April 19, 2023

One thing for sure is this establishment knows how to handle business the correct way! More

by bigearner80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

When a customer says words like this, we know we're doing our job right at Jim Hudson Lexus of Columbia! Thank you so much for the fantastic review!

April 19, 2023

Everyone at dealership focuses all their attention on their customer. From my buying experience to my car being serviced, best experience I've ever had with a car dealership. Tanner was great making su More

by Donna loves her GX460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

Donna, thank you for the review! We are thrilled to hear that Tanner and the Jim Hudson Lexus of Columbia team delivered such an outstanding service experience. Drive safely, and we hope to see you back again down the road!

April 18, 2023

They are So Spectacular! They are very attentive to their customers for sure! Fantastic people! More

by Mdcrosier4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Mdcrosier4 responded

They do an Outstanding Performance in what they do. They care.

Apr 19, 2023 -

Jim Hudson Lexus responded

Our entire team is so thrilled to see this glowing review! Thank you so much for supporting Jim Hudson Lexus of Columbia and please let us know if you need anything down the line!

Apr 19, 2023 -

Mdcrosier4 responded

You ALWAYS do such a Wonderful job on the service you give. So satisfied with your service. You do Over and beyond.

April 17, 2023

Outstanding service. Paule was exceptional. He was very good at making me understand all that goes along with buying a vehicle. More

by Mopsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paule Ogburn
Apr 18, 2023 -

Jim Hudson Lexus responded

We're thrilled to hear that you had an outstanding experience working with Paule! It's always our goal to make sure our customers are fully informed throughout the purchasing process, and we will be sure to pass on the kind words. Enjoy your new vehicle, and we hope to see you again at Jim Hudson Lexus of Columbia!

April 16, 2023

The dealership is hard to surpass in customer service, with everything provided to create a wonderful experience. I had the pleasure of being represented by Melvin Alston and as before, he provides top no More

by murrelbigger27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

We appreciate you taking the time to share your positive experience with Jim Hudson Lexus of Columbia! We're thrilled that Melvin provided top-notch service and that our dealership exceeded your expectations. Thank you for the recommendation, and we hope to see you back again down the road!

April 16, 2023

Jim Hudson dealership seems to be. organized around meeting the transportation needs of its customers including marketing and service. More

by Wrbailey38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your feedback! We are glad to hear that our team at Jim Hudson Lexus of Columbia delivered such an outstanding experience. Drive safely, and we hope to see you back!

April 15, 2023

We really enjoyed working with the dealership staff, starting with selecting our vehicle all the way through delivery and training. The experience was excellent all the way around. More

by Dbamsden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

We are thrilled to hear that you had an excellent experience at Jim Hudson Lexus of Columbia! Thank you for your five-star review and for choosing our dealership. Drive safely!

April 15, 2023

I love the dealership. Everyone is always kind and respectful. Eric is very nice and very informative about my vehicle, answers all my questions. More

by Mustang14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Eric and our team at Jim Hudson Lexus of Columbia have consistently welcomed you with friendly and communicative service. We appreciate your support and look forward to seeing you again!

Apr 19, 2023 -

Mustang14 responded

The experience was wonderful!! Eric was kind and helpful. The whole experience was a 5 star!!!

April 15, 2023

Kyle Reed is an accomplished salesman who goes the extra mile for his clients. He was accommodating, attentive and available. These were great aspects for him to have especially since our initial contact wa More

by Kirsten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Parks
Apr 19, 2023 -

Jim Hudson Lexus responded

Kirsten, we are thrilled to hear that Kyle and the team at Jim Hudson Lexus of Columbia provided you with such exceptional service! Thank you for taking the time to share your experience and for choosing us for your business. Drive safely!

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