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Jim Hudson Lexus

Columbia, SC

4.9
3,839 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,839 reviews

April 17, 2021

The service representative, Erik Due was very attentative. Kept me updated on the progress of my service. Erik was very pleasant and easy to work with. More

by yb_thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Hudson Lexus responded

Thank you for leaving us a review! Here at Jim Hudson Lexus of Columbia, we strive to deliver top-notch service and we're glad to hear that Erik hit the mark!

April 17, 2021

communication was good, all repairs were made as described and the vehicle was clean. Also did repairs on the door handles that were part of a recall More

by Tim Putnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Hudson Lexus responded

Tim - Thank you for taking time to share this feedback. We are grateful to have you as a Jim Hudson Lexus of Columbia customer and appreciate you trusting us with your business. Happy driving!

April 17, 2021

Service is always great! The time for service seems to have improved, especially when you wait for your vehicle. Thanks for that! It means a lot. More

by tnewman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Jim Hudson Lexus responded

Your review made us smile! Thank you for being a loyal Jim Hudson Lexus of Columbia customer and supporting us by sharing this fantastic feedback. We look forward to our continued relationship.

April 16, 2021

Best car buying experience we have ever had Will only Best car buying experience we have ever had Will only buy from Christian from now on No pressure, very friendly and super easy to work with More

by mncwhitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jackson
Apr 16, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Christian took good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 16, 2021

Shannon took good care of me and checked in on me while I waited. Always appreciate the car wash before the car is returned to me. More

by Nlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Apr 16, 2021 -

Jim Hudson Lexus responded

Thank you for the great feedback! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Shannon. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

April 15, 2021

They made sure that just what I asked for was given and above all I asked for. Ron Best & Mr. Sam in finance where the best! More

by dp28537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Jim Hudson Lexus responded

Thank you for the great feedback! We appreciate your support and are happy to hear that Ron and Sam delivered such a successful experience. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

April 15, 2021

Associates are always professional. There are comfy accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. More

by wre531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jim Hudson Lexus responded

Customer feedback is important to us and we truly appreciate your positive review. Thank you for being a great Jim Hudson Lexus of Columbia customer!

April 15, 2021

Excellent experience from start to finish. I was kept informed of the needed repairs, progress and my car was returned to me in a timely manner. More

by spugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Jim Hudson Lexus responded

It was such a pleasure doing business with you! Thank you for trusting the service team here at Jim Hudson Lexus of Columbia with your vehicle and your business!

April 15, 2021

Well beyond our greatest expectations. I didn’t think dealerships with the courtesy and professionalism you provided even existed. Mark and your team members we worked with are first-class. We will nev More

by dplylerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Jim Hudson Lexus responded

This glowing feedback makes our day! We are proud to have earned your loyal business and we will pass along your appreciation to Mark. Thank you from all of us at Jim Hudson Lexus of Columbia and safe travels in your new car!

April 14, 2021

By keeping me updated on the service needed on my car. The service advisor was very knowledgeable and pleasant to deal with. Fantastic service. Great staff! More

by Shelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Jim Hudson Lexus responded

Shelia - Thank you so much for the wonderful feedback about our service department! We are so glad to hear that you had a great experience working with our Jim Hudson Lexus of Columbia team. We hope to see you again down the road!

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