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Jim Hudson Lexus

Columbia, SC

4.9
3,852 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,853 reviews

April 15, 2021

Associates are always professional. There are comfy accommodations and great interest is given to customer satisfaction. Availability of a courtesy vehicle is definitely a reason for repeat patronage. More

by wre531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Jim Hudson Lexus responded

Customer feedback is important to us and we truly appreciate your positive review. Thank you for being a great Jim Hudson Lexus of Columbia customer!

April 15, 2021

Excellent experience from start to finish. I was kept informed of the needed repairs, progress and my car was returned to me in a timely manner. More

by spugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Jim Hudson Lexus responded

It was such a pleasure doing business with you! Thank you for trusting the service team here at Jim Hudson Lexus of Columbia with your vehicle and your business!

April 15, 2021

Well beyond our greatest expectations. I didn’t think dealerships with the courtesy and professionalism you provided even existed. Mark and your team members we worked with are first-class. We will nev More

by dplylerjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Jim Hudson Lexus responded

This glowing feedback makes our day! We are proud to have earned your loyal business and we will pass along your appreciation to Mark. Thank you from all of us at Jim Hudson Lexus of Columbia and safe travels in your new car!

April 14, 2021

By keeping me updated on the service needed on my car. The service advisor was very knowledgeable and pleasant to deal with. Fantastic service. Great staff! More

by Shelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Jim Hudson Lexus responded

Shelia - Thank you so much for the wonderful feedback about our service department! We are so glad to hear that you had a great experience working with our Jim Hudson Lexus of Columbia team. We hope to see you again down the road!

April 12, 2021

The dealership is always a pleasure to visit. Friendly, helpful and prompt service. I brought my 2014 Lexus in for service, and ended up purchasing a certified pre-owned Lexus NX 300. The service departmen More

by swhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Nortey
Apr 12, 2021 -

Jim Hudson Lexus responded

Your feedback means so much to us! We're glad to hear that your service visit turned into something exciting and we hope you are enjoying the Lexus NX 300. On behalf of everyone at Jim Hudson Lexus of Columbia, congrats and safe travels!

April 11, 2021

Christian was so gracious throughout our entire visit. He was knowledgeable about the vehicles we were interested in. I appreciated how friendly and easy he was to work with. More

by Spkelly818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Jackson, Kayla Church
Apr 12, 2021 -

Jim Hudson Lexus responded

Thanks for posting about your experience at Jim Hudson Lexus of Columbia! Our team strives to deliver top-notch service and I am glad to hear that Christian was so helpful throughout the process!

April 11, 2021

Ashley was very helpful in purchasing our new Lexus. We needed to come in on her day off, but she met us anyway to finalize the deal. Thanks for all your help. More

by Vickie
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Jim Hudson Lexus responded

Vickie - It's wonderful to hear that Ashley helped you get into your new Lexus - congratulations! We appreciate your business and kind feedback. Thank you from the Jim Hudson Lexus of Columbia team!

April 10, 2021

I've seen on other companies reviews people saying, "if I could give 0 stars I would". Well, if I could give 10 stars, I would. Darryn Russ, Chris Hunter and Ben Moreland have made this the best car experi More

by Greg and Phuong Dinkel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Moreland and Chris Hunter, Darryn Russ
Apr 13, 2021 -

Jim Hudson Lexus responded

This feedback makes our day! Thank you for sharing your kind words about Darryn, Chris and Ben, we will pass along your appreciation to them. We are grateful to have you as a customer and we hope you are loving your new car! - Jim Hudson Lexus of Columbia team

April 09, 2021

Ms. Stratford was very understanding and made it a pleasure working with her. I was very pleased with all she did to make it a pleasant experience. More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Apr 09, 2021 -

Jim Hudson Lexus responded

Sarah - Thank you for reviewing Jim Hudson Lexus of Columbia! We are happy to hear that Ms. Stratford could assist with your recent visit and we appreciate you mentioning her. Enjoy your weekend!

April 08, 2021

All good. Always a pleasure to deal with all departments in Jim Hudson Lexus. Thanks especially for getting my vehicle back to me same day. More

by Scottma95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Jim Hudson Lexus responded

It is always a pleasure to assist you! Thank you for choosing Jim Hudson Lexus of Columbia and taking the time to share your feedback. See you next time!

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