Jim Hudson Lexus

Legendary Customer Service! and Exceptional Experience! from the very first contact, to Delivery Specialist staff. I am impressed Jim Hudson Columbia, SC is Amazing! I and delighted to write a review from the very first contact, to Delivery Specialist staff. I am impressed Jim Hudson Columbia, SC is Amazing! I and delighted to write a review More

Tanner is very honest and helpful when working with his customers. Customer satisfaction is first and foremost for him. He has a high level of industry knowledge which serves his customers well. I would hi customers. Customer satisfaction is first and foremost for him. He has a high level of industry knowledge which serves his customers well. I would highly recommend him and the dealership. More

Nakiaha did an EXCELLENT job as trainer... great listener, easy to understand, patient, and explained as many times as needed. I would recommend her highly. listener, easy to understand, patient, and explained as many times as needed. I would recommend her highly. More

This team always goes above and beyond to take care of my vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is what the "book" says but with unleaded fuel and the braking system being a sealed system these should not be needed until the car hits 100k miles. Again no reflection on the dealership they were doing their job. Sam and his team always provide first class service. More

My car was in this morning for the 80,000 mile check and oil change. Shaun Crosier helped me from drop off to pick up and was extremely nice and helpful. Great customer service which is very appreciated! oil change. Shaun Crosier helped me from drop off to pick up and was extremely nice and helpful. Great customer service which is very appreciated! More

Service advisor Shannon is always helpful. She explains what the work is going to be plus then details the work that was done. I really like the video they send to let you know about anything you car needs what the work is going to be plus then details the work that was done. I really like the video they send to let you know about anything you car needs and the condition of what is found. Good to know its important to them. More

It was a wonderful experience trying to find my dream car at Jim Hudson.Darryn was our salesman and he made it very informational and enjoyable for us! at Jim Hudson.Darryn was our salesman and he made it very informational and enjoyable for us! More

As always, great service and quality care at Lexus! However, I find these surveys annoying!! Please find a way to reward your employees without burdening your customers. Isn’t that what your front-l However, I find these surveys annoying!! Please find a way to reward your employees without burdening your customers. Isn’t that what your front-line managers are for, to make sure the employees are doing their jobs correctly? Shouldn’t they be the ones to tell you if the employee is doing a good job or not? I can promise you that if I ever feel that Lexus is not living up to my expectations, I will let your management team know. More

Took my daughter's car for her service appointment. Had the pleasure of having Danil Weih again. He was most helpful and answered all of my questions. Stayed this time for the wait and enjoyed the complime the pleasure of having Danil Weih again. He was most helpful and answered all of my questions. Stayed this time for the wait and enjoyed the complimentary coffee and HGTV. More

Jim Hudson Lexus has a great service department. Danil is always professional and does a great job. I always ask for him because he is the best. always professional and does a great job. I always ask for him because he is the best. More