Jim Hudson Lexus

I have been a loyal Lexus customer for 20+ years and have always used Jim Hutson for service. This was my first time having Danil Weih as my customer service advisor. He was excellent! He took the time to te always used Jim Hutson for service. This was my first time having Danil Weih as my customer service advisor. He was excellent! He took the time to text, call and then followed up with some questions I had. I'm planning on using him again next week to service my daughters car. More

I was met by Melvin who provided an excellent customer service experience. He advised me as to what service was needed, the price, and time frame for service. The service was performed for the price he service experience. He advised me as to what service was needed, the price, and time frame for service. The service was performed for the price he quoted and on time. More

My Lexus 2019 LX 350 was serviced due to the 30,000 miles. Shannon proved all interaction and information with me. She deserves the highest rating. I purchased this Lexus at Charleston, SC and miles. Shannon proved all interaction and information with me. She deserves the highest rating. I purchased this Lexus at Charleston, SC and wish I had purchased it from Jim Hudson. More

We have owned a Lexus in the past, so we were familiar with the excellent service record of Jim Hudson dealerships. When I was ready to purchase a new car, we went to JH Lexus and met Kimberly McCaw, an with the excellent service record of Jim Hudson dealerships. When I was ready to purchase a new car, we went to JH Lexus and met Kimberly McCaw, an excellent sales person. Her knowledge of the RX350 is very impressive and she was able to answer all questions, as well as find me the car that had everything I wanted! It was a wonderful experience and I look forward to my service dates in beautiful, friendly surroundings. More

Over all a very good experience. However the car was not ready when promised and there was no attempt to notify me that it would not be ready. Just a simple walk into the waiting area to say "We are running ready when promised and there was no attempt to notify me that it would not be ready. Just a simple walk into the waiting area to say "We are running a little late with your car", would have made this a 5-star experience More

Darryn made the entire experience so pleasurable. He continued to follow-up to ensure ALL aspects of buying a Lexus was so smooth and stress free. He went above and beyond all my expectations, and was continued to follow-up to ensure ALL aspects of buying a Lexus was so smooth and stress free. He went above and beyond all my expectations, and was so knowledgeable. More

A top level facility, and feel super hygiene and clean. Danny was super friendly and helpful, with prompt guide and support as we need. We will come back again and recommend to others. Danny was super friendly and helpful, with prompt guide and support as we need. We will come back again and recommend to others. More

Danil was excellent. He went above and beyond to get me in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 More

The service team was very efficient yet thorough. I appreciate their commitment to make sure I was satisfied throughout the whole process. Thank you for the great service appreciate their commitment to make sure I was satisfied throughout the whole process. Thank you for the great service More

Shannon Strafford was great. She was very informative. She even acknowledged that it had been a while since we last spoke. The service was great and efficient. The team made sure all customers were taken She even acknowledged that it had been a while since we last spoke. The service was great and efficient. The team made sure all customers were taken care. More