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Jim Hudson Lexus

Columbia, SC

4.9
4,025 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 4,025 reviews

August 02, 2020

Recall door handles Always great service from Jim Hudson Lexus! Great communication with valet and service department. The drivers that deliver and return the cars are a More

by Mlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

August 01, 2020

airbag redo I was greeted immediately when I entered the service bay , even got shot in the forehead by the thermometer girl as soon as i stepped out of the car . More

by tweigand1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Jim Hudson Lexus responded

Thank you for sharing your feedback for Jim Hudson Lexus of Columbia. I am glad to hear that Shaun was such a pleasure to work with and that you were comfortable during your visit. We look forward to taking care of you during your vehicle's next service!

August 01, 2020

Joey was great! It was great service. Loved the fact that they were ready with my courtesy car. When I arrived. Coming back next week for a detail from the recommenda More

by Khawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Aug 03, 2020 -

Jim Hudson Lexus responded

Thank you for supporting Jim Hudson Lexus of Columbia with a wonderful review! We are so happy to hear that Joey earned your business, and we look forward to working with you at your next visit. Enjoy your week!

July 31, 2020

Service was friendly and efficient. I didn’t have to wait long at all. Danny and team took very good care of me. Thank you! More

by Nlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a review! Danny is great to work with and we're glad to hear that our entire service department treated you right. We look forward to taking care of you next time!

July 30, 2020

service the people are friendly and the dealership is very clean. Dani was very helpful. The wait time was a little longer than usual buti was understandab More

by srwise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Jim Hudson Lexus responded

Thank you for the review! We are so glad Danil provided the helpful service we pride ourselves on at Jim Hudson Lexus of Columbia. We will be sure to pass along your kind words, and we look forward to the next opportunity to impress you!

July 30, 2020

Service consultant. Erick Due always makes every service experience at Lexus pleasant. He listens to me and does not hard sell me services that can wait. He just inform More

by tbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Jim Hudson Lexus responded

We're so proud to have earned your confidence and your repeat business! It's wonderful to hear that Erik always delivers attentive, professional service when you bring your car in. Thank you for trusting Jim Hudson Lexus of Columbia with your repair needs!

July 30, 2020

service Danny provided great customer service. He was very helpful and did his best to have my car returned to me in the shortest time possible More

by rhcoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Jim Hudson Lexus responded

We are thrilled to hear that Danny earned your five-stars! The team works hard to deliver efficient service, and we are so happy that this was reflected in your visit. We hope to see you back at Jim Hudson Lexus of Columbia down the road!

July 30, 2020

If I could give Terry more than 5 stars, I would. Buying a car from Terry was the easiest, most pleasant experience I’ve ever had when purchasing a vehicle. He was honest, and candid throughout the entire p More

by Joygreg80
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2020 -

Jim Hudson Lexus responded

We couldn't ask for better feedback and we appreciate you taking the time to review the experience you had with our team member, Terry! It was a pleasure to have your business at Jim Hudson Lexus of Columbia and we are looking forward to working with you sometime down the road. Until then, enjoy your vehicle!

July 29, 2020

Great service and friendly people. Always helpful and courteous. Love the loaner program and the way JIM HUDSON treats their customers. A Top notch dealership More

by Steph
Recommend Dealer
Yes
Employees Worked With
Michael Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Waters , Shannon Stratford
Jul 29, 2020 -

Jim Hudson Lexus responded

Hi Steph - We couldn't ask for better feedback! We appreciate the five-stars and are happy to hear that Jim and the team were able to make your service experience so excellent. We hope to see you again down the road!

July 27, 2020

Service rep was very courteous. Service was quick. Waiting area was very comfortable. Everyone is always so pleasant and eager to meet my needs, a very good experience today. More

by Terry65scrn
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Jul 27, 2020 -

Jim Hudson Lexus responded

We are so happy that our wonderful staff earned your five-stars! Customer service is our top priority here at Jim Hudson Lexus of Columbia, and it means so much to hear that you had such a great experience. Thank you for taking the time to share your review and we hope to work with you again in the future!

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