Jim Hudson Lexus

Love Hudson Lexus and Lalo!!!! From the first time we walked into dealership to the 3rd vehicle we purchased from them, our experience was outstanding. Customer service second to no From the first time we walked into dealership to the 3rd vehicle we purchased from them, our experience was outstanding. Customer service second to none. And Lalo is wonderful. Very attentive to detail and very responsive. Thanks for the great experience. More

Smooth! I live in Charleston (2 hours from this dealership) and met JJ by phone. Over the few days between first call and signing papers, JJ over delivered on I live in Charleston (2 hours from this dealership) and met JJ by phone. Over the few days between first call and signing papers, JJ over delivered on any questions or concerns I had in confirming this was going to be my next SUV. The process was quick and painless and I believe JJ and I will do business again in the future. More

Shannon Was Great Shannon has assisted me with services in the past and she continues to be an awesome service manager. Immediately she recognized me and remembered a Shannon has assisted me with services in the past and she continues to be an awesome service manager. Immediately she recognized me and remembered a conversation we discussed several months prior! I really like when service managers who don't know you out of their business remembering clients. She kept me updated with a couple of issue I had and walked me out to my car to show the defects. I also REALY like being able to watch my vehicle being worked on. The service technician was VERY meticulous and thorough as he inspected underneath my car. Another guy waiting on his car agreed with me that the floor was so clean in the garage, you could eat off of it! More

80k maintenance As is the usual at Jim Hudson Lexus, I has a very good experience. My service rep, Samuel Mercado, had me out in a loaner in a matter of minutes. The As is the usual at Jim Hudson Lexus, I has a very good experience. My service rep, Samuel Mercado, had me out in a loaner in a matter of minutes. The new texting system notified me when the car was ready for pick up. When I arrived back at dealership, the car was clean and ready. The outstanding service department is one of the reasons I drive a lexus. More

Excellent Service and Great Customer service by Danny. Danny is great! He's was very professional and most helpful. He listened and addressed all my concerns. On my next visit for service I will definitely Danny is great! He's was very professional and most helpful. He listened and addressed all my concerns. On my next visit for service I will definitely call Danny. Thanks More

Awesome service - first time and will be back 70k service - Danny and Bernard are amazing at what they do and great assets for this dealership and for their customers!!!! I will be back! 70k service - Danny and Bernard are amazing at what they do and great assets for this dealership and for their customers!!!! I will be back! More

5 Star Experience Outstanding professionalism. Took care of me from start of my new car purchase and follows up with me on a monthly basis. Also very very military frie Outstanding professionalism. Took care of me from start of my new car purchase and follows up with me on a monthly basis. Also very very military friedndly.and very knowledgeable about the new technology in new vehicles. Great teacher and coach on the new care experience More

Car Buying Experience Juan Figueroa, at Jim Hudson Lexus, went above and beyond to make our car buying experience an enjoyable one. He exhibited professionalism in his sal Juan Figueroa, at Jim Hudson Lexus, went above and beyond to make our car buying experience an enjoyable one. He exhibited professionalism in his salesman presentation. He was very knowledgeable, courtesy and a pleasure to work with. Juan never rushed us and made sure all our concerns were addressed so that we could make an informed car-buying decision. Kudos to Juan Figueroa! More

Great Service! I took my car to be serviced for the first time after I purchased it, and the service that the staff provided was second to none. The wait time was re I took my car to be serviced for the first time after I purchased it, and the service that the staff provided was second to none. The wait time was reasonable and the price was cheaper than expected. More

A 5-Ster Rating I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a servi I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a service rep will check on me and keep me updated regarding the service. I am satisfied with this dealer and would heartily recommend it to others. More